Love the company but workers is very rude lady was pretty much arguing with me hung up on me!! would give 5 stars but i would say having rude people working is going to constantly get bad reviews… Should look into that!
Response: Thank you for your feedback. We apologize for the experience. Here at Payless Power we strive to treat every customer with professionalism and respect. A supervisor will contact you to discuss your concerns. Published on February 05, 2020
Suggestion. Before you submit payment. There needs to be a confirmation your payment amount. Also in your automated payment. I could not get pass the putting my card year. It went silent. Glad you added the option to store your cards over the phone.
Response: We greatly appreciate your feedback! We did have some issue due to us upgrading our automated system. We're please to know you happy with new options added! Published on February 05, 2020
Just started 2 days agk
Response: Thank you Dessie, we look forward to having you as a new customer! Published on December 16, 2019
I like the idea of this payment plan but i don’t think there should be a minimum payment. I bought this house to rent and have 3 days left before my new tenant moves in and I am now paying $30 for 3 days of electric service for an empty duplex. It should be pay as you go and I will recommend my new tenants use this service as well; especially since they are the type that move around a lot and don’t like to be tied down to contracts.
Response: Thank Kimberly for your feedback! We require minimum payments through online portal. automated system, & with representative. If you would like to pay anything less than minimum required you are more than welcome to pay using money-gram. We understand you only need service for a few days & we will be able to refund remaining balance once account is closed. For anymore questions or concerns please contact us at 888-963-9363. Published on October 31, 2019
Still trying to figure out the charges
Response: Shontell, we will be more than happy to go over your billing independently so you may have a better understanding. Please contact us at 888-963-9363. Published on September 10, 2019
Run out of money to fast!
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We invite you to reach back out to us via email of phone, so we can offer further assistance. Published on August 30, 2019
I think it’s pretty cool… So far it is ok it makes me nervous still idk
Response: Thank you Candice for the review. With the tools we provide we would hope to not make you nervous as everyday we keep you up to date & if ever need assistance we offer them just call in at 888-963-9363 to learn more. Published on August 26, 2019
Hmmmmm ???? thank you all
Response: Thank you Shannon for rating Payless Power! Published on July 29, 2019
This is a good company to get lights from. Same day services too!!! I would recommend them to family and friemds
Response: Jhamarian, thank you for rating Payless Power! Published on July 02, 2019
Just been with the company a week and half so far so good just trying something new out
Response: We look forward to having you as a customer! Thank you for rating Payless Power. Published on June 24, 2019
