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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I have been satisfied with the service, billing and easy payment options.
Response: Glad you are very satisfied with our service happy we can provide you the tools needed to make your experience easy & efficient as possible (: Published on April 11, 2018
Stress free with Payless power, am loving it, thanks guys.
Response: Thank YOU Yetunde for being an awesome customer and posting this comment. We work hard to make sure your electricity experience is stress free.You're very welcome!!! Spread the word!!!!! :-) Published on April 11, 2018
When I was looking for an electric company I needed to find the cheapest way to get started. I’ll admit, when I first found Payless Power and read the negative reviews I was very skeptical about trying them. But my sister uses them, has never had any problems and just loves them, so I decided to give them a try. I’m very glad I did. I haven’t had a single problem. When I do have a question about something and have called customer service, I have found them to be extremely helpful and professional. Adding money to my account is quick and easy and the rates are so low! I’m very thankful for Payless Power.
Response: Thank you Sandra for your wonderful review!! We really appreciate it!! Word of the mouth is the best form of advertising so we wanna thank your sister too! Makes us feel good when we know how happy we make our customers! :) Published on April 11, 2018
I love the convience of making my payments on my phone and the low cost bills
Response: Glad we can make your experience with Payless Power convenient as possible. Published on April 11, 2018
Great way to make payments
Response: Thank you Erika for your feedback glad we can make your payment method much easier(: Published on April 11, 2018
Easy payment process.
Response: Thank you Christine for your feedback glad we can make your payment method much easier(: Published on April 11, 2018
Great daily usage notifications. include kWh used in addition to balance in text message alerts.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 11, 2018
I would give it 5 stars but I can’t access monthly invoices online.
Response: Thank you Clarence for that awesome review!!! We now offer the monthly statements through the website. Every customer should be receiving them as long as they have signed up for us to send them messages and monthly statements. If you would like to make sure that you are signed up for email please call customer care at 888-963-9363. Thanks again for being a loyal customer!!! :) Published on April 11, 2018
Like that i can make payments but rates are way higher than what i was paying with other companies such as reliant, txu. Its a bit of rip off but again i like the fact that when u fall on hard times you can make payments to keep lights on
Response: Thank you Delereal for your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your standard rate when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on April 11, 2018
Very easy to use. I love being in control and able to see how much power is used each day
Response: We definitely want you to be in control of YOUR electricity. We are excited that we can offer you a service that allows that control. Thank you so much for the positive motivation of our team and being an amazing customer for Payless Power. Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
