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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Wonderful experience. No complaints. Excellent rates.
Response: Thank you Michelle for the amazing review. Thank you for being a wonderful customer(: Published on April 11, 2018
Rates could be lower so that our money goes further.
Response: Appreciate the nice review Shontaye!!! We strive to get the best rates per kilowatt for our customers. We do have the Flex pay discount that gives our customers a 20% discount towards the price per kilowatt if they keep the balance on the account above $35.00. We also offer Auto pay so that the account never goes below $35.00 so they always get the discount and will not be disconnected. The other discount we offer is a cheaper daily fee if the usage is above 17 kilowatts a day. We offer energy saving tips on the website or you can call in to customer care at 888-963-9363. We look forward to making this company work with you in your everyday life and to help you manage your money for the electric bill!! :) Published on April 11, 2018
So easy to use and I love the daily updates. Will continue to use!
Response: YES!!! Please continue to use our service Eileen we are happy to have you as a valued customer and will continue to make the Payless experience easy as pie for you! ;-) Published on April 11, 2018
Good company would recommend to families and friends..
Response: Thank you Irene for the recommendations we love knowing our customers are happy with our service. Thank you for being a great customer(: Published on April 11, 2018
More promotions.
Response: Thank you so much for the great review Charlotte! As a company we are working really hard to provide our customers with competitive prices and the best service in the area! If you have any concern our question you can always call at 1-888-963-9363 we will be have to hear from you :) Published on April 11, 2018
I have no comment at this time.
Response: Thank you for taking the time for rating Payless Power. Published on April 11, 2018
Thank you I enjoy the freedom of making my pymt
Response: Thank you Ida for your feedback glad we can make your payment method much easier(: Published on April 11, 2018
Very happy with company.????
Response: Thank you Victor for your awesome review!! it's greatly appreciated(: Published on April 11, 2018
I am please with the service. I love that I’m alerted of my balance via text every morning.
Response: Thank you Margo for the awesome review. We are glad to hear that you enjoy the daily balance alerts,& are please with our service. Thank you for being a great customer(: Published on April 11, 2018
This has been the best to know what I’m really paying for is wonderful. Being a single parent it’s help a lot I can afford to keep the lights on thank you so much. I’ve spread the word about this company thanks again
Response: You are an amazing woman Sethalyn and thank you for the lovely shout out to all your friends and family! It feels good knowing that we can help you and your family in budgeting the monthly bills! If you would like any extra energy saving tips please refer to the website or feel free to call us at 888-963-9363! :) Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
