New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I admit I was skeptical about prepaid electricity but after several months I have noticed significant savings but the best part is the flexibility. The app is also very convenient and easy to use to “top off” my electricity. Definitely 5 stars.
Response: Chris, Awesome! We are glad to hear that you enjoy the daily balance alerts, as well as the flexibility of paying when is most flexible for you. Published on April 09, 2018
It”s Awesome! We love it and it’s alot cheaper than having service with the City of Bridgeport that’s forsure! We would recommend this to everyone! Proud Customer of Payless Power Steven Sosa
Response: Thank you Steve for taking the time on providing this amazing review!! Thank you for being a great customer(: Published on April 09, 2018
I wish i understood my usage more. Sometimes just doesnt make any sense! I can go one day using 25 kwh to 58 kwh doesnt make any sense!!!
Response: Thank you Samantha for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363 so we can better assist you. Published on April 09, 2018
This is a very good company. Been a customer for almost 18 months. Have had no problems with the service, except one time when they did ‘estimates’ during a problem with daily comsumptions reporting during an unusual cold spell. After contacting them, they explained everything completely and promptly and was very satisfied with it all and understood what happened. Would recommend this company for anyone needing service.
Response: Thank you so much Durenda for your awesome review. Glad we could help!! Published on April 09, 2018
Super fast ????
Response: Thank you Martha happy you find our Online Portal super fast to use. Published on April 09, 2018
It’s quick and easy to make a payment plus they have excellent customer service ☺
Response: So glad you find our new online portal so easy to use! We do the best we can on making your experience great, Also our main goal here at Payless Power is providing the best customer service! Your feedback is greatly appreciated(: Published on April 09, 2018
I am really happy with this service. Making payments are super easy. I love my daily text of my usage and balance.
Response: Yolanda, Wonderful! We are glad to hear that you enjoy the daily balance alerts, as well as the flexibility of paying when is most flexible for you. Published on April 09, 2018
I’m very happy with my service and I do recommend this to a lot of friends and family
Response: Thank you Miguel for your feedback! It's greatly appreciated! Published on April 09, 2018
All the process is great
Response: Thank you Rene glad we can make your experience easy as possible! Published on April 09, 2018
Like the new updates to pay
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on April 09, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
