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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
So easy to re load I love it
Response: Thank you for the positive feedback! Published on April 11, 2018
Enjoying the service kinda expensive but enjoying the easy payments..
Response: We're glad your enjoying our service, we offer bundled rates meaning you won't find any hidden fees and we also offer ways to save such as using more than 17 kwh gives you a daily discount as well as keeping your balance above $35 will add a %20 discount! :) Published on April 11, 2018
Fast, user friendly, great rates and convenient!!!
Response: Thank you for the positive feedback! Published on April 11, 2018
I just don’t like that a day is off the books….u don’t need one day to add it up….ok
Response: We apologize for the inconvenience we do bill two days in a rear to allow the meter read to be as accurate as possible, for any question or further assistance please call us at 888-963-9363 we'd be glad to answer any questions. Published on April 11, 2018
I love how i get my balance daily and how fast the payment is. Its awesome and affordable ! Thank you payless power for making my life easier !
Response: Good Afternoon Jenifer, Thank you so much for providing this awesome review. We love knowing you find our service so easy to use & how affordable it is! Thank you for being an awesome customer! Published on April 11, 2018
You guys are awesome! No other utility company (or business of any kind) will give you a $25 loan and not charge a fee. My balance was —$. 54 and I couldn’t make a payment until Friday. They gave me a credit of $25 and let me pay it back over a few week period…. And didn’t charge me a fee of any kind! Thank you!
Response: You are the awesome one Pamela!!! Thank you for the amazing review! We all need some help from time to time and here at Payless Power we try to go above and beyond for all our customers! :) Published on April 11, 2018
I like the ease of paying and knowing how much is being used .
Response: Alicia, Wonderful! We are glad to hear that you enjoy the daily balance alerts, as well as the simplicity of paying. Published on April 11, 2018
Quick and easy online pay!
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on April 11, 2018
Easy and affordable
Response: Thank you Bonnie for you feedback.Glad we can make your experience with Payless Power easy & affordable. Published on April 11, 2018
I love how easy it is to make a payment and how easy it is to keep track of your balance!
Response: Kudos Brenda for that wonderful review!! We strive to make the whole process easy and fast so we don't stress our customers out anymore then life sometimes can! :) Published on April 11, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
