Payless Power Reviews
Read reviews from Payless Power customers
Response: Thank you Armando for your review it's greatly appreciated! Published on April 03, 2018
Response: Thank you so much Cindy for your review it's greatly appreciated (: Published on April 03, 2018
Response: We are elated you love your services!! Thanks for the great review! Published on April 03, 2018
Best way to purchase electricity!!
Response: Thank you so much Karen for your feedback it's greatly appreciated! Published on April 03, 2018
I love payless power, the transaction are so easy.
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 03, 2018
Awesome
Response: Thank you Tiffany for the awesome review!(: Published on April 03, 2018
Easy payment
Response: Thank you Eshiozene for your feedback glad we can make your payment method much easier(: Published on April 03, 2018
Great
Response: Thank you Brady for being a great customer(: Published on April 03, 2018
Daily updated bills are great, the online payment option is even better!
Response: Thank you so much Kimberly, for your feedback. Happy to know you are happy with our service & our new online portal.(: Published on April 03, 2018
Someone gave their company the wrong address and my lights were taken from payless. I contacted payless to advice i never switched and to get my account back. Once my account was regained all of a sudden i was threatened with a disconnection bc they claim oncor had advised them that i used $46 and I’m like how when i haven’t moved in and nothing is plugged up. When they reviewed my account it showed that i only use 2.5 kwh a day. Here it is 2 weeks later and they still haven’t fixed my account. They offered a credit until process supposedly complete while waiting for real usage from Oncor. Sad part about the credit is they added a switch hold to my account and told me I can’t switch companies which is sad when I’m not even the cause of this situation. I am being punished for someone else’s mistakes and continue to be penalized. I have funds that are unaccounted for. No one is doing what they say they are doing as far as the customer service reps. I am highly disappointed.
Response: Ke'aundra- Thank you for taking the time to respond. I apologize for the stress this issue has caused. A supervisor would be happy to discuss the situation with you. When a customer is switched by mistake it can a frustrating process but rest assured that we take all necessary steps to correct the issue as quickly as possible and only charge you for what you are responsible for. Feel free to contact us at 888 963 9363 and request a written supervisory review. Published on April 03, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
