Easy set up and easy payments!
Response: Thank you so much for the Four Star Review, Our Goal is to make the experience as fast and convenient as possible :) We have even recently added the Option to set up a Deferred Payment Plan to the Online Portal. Published on May 07, 2018
The change over was easy no problems, I called in to ask about the rates it seems like I’m paying more they were very helpful in explaining the rates. I get a daily report of my balance and reminders when I get below my prepaid amount balance, so I’m happy.
Response: Thank you so much for the Four Star Review Earl. As part of the Customer service team im Glad to hear we could help you out, and that you are now using the system with ease. If you ever have anymore question regarding your account or Usage feel free to give us a call again :) 888-963-9363 Published on May 07, 2018
I love the ease and simplicity of the system. Wish there were more options including lengthier and more valuable options.
Response: Thank you for your review we are still working on our new update which will be coming soon (: Published on May 07, 2018
Easy way to pay your electricity
Response: Thank you so much for your great review (: Published on May 06, 2018
Well I’m new to bill paying and whatnot as my wife passed away a short time ago, but so far as I can tell this is the easiest site I’ve had to navigate through and I still have lights in my house, so… I’m going to give four stars which is the most stars I’ve ever given cuz I didn’t even know I had stars to give.
Response: Sorry to hear about your wife..Thank you for such a great review I am glad they system was not difficult for you we appreciate you having services with Payless Power! Published on May 06, 2018
Good program not very expensive
Response: Thank you for a great review we appreciate you having services with us (: Published on May 06, 2018
This is cool company could offer more weekend deals or something!!!!
Response: Thank you for the rating! Unfortunately we don't offer free weekends but we have great ways to save such as out flex pay discount simply by maintaining your balance above $35! Published on May 04, 2018
I love the convenience of no hassle billing and the ease of a couple of clicks to make a payment is just AWESOME!!
Response: You are the awesome one Treophia!! Thank you for letting us light up your life! :) Published on May 04, 2018
It’s been easy to make payments. But, I would like to be able to view how much was charged along with how muck kwatts were used. Other than that the service has been good.
Response: Xavier- Thanks for the feedback! Yes our text messages do not show dollar amount,however on the online portal does have the option in viewing your Transaction History. Just click on the account tab, transaction history should appear, once the dates are displayed on the screen to view it in detail to see what exactly the charges were for. Now the transaction history only shows for the past 30 days if you would like a statement for all charges your are more than welcome to call in to our customer care dept. 888-963-9363 to request this statement Published on May 04, 2018
Yes very easy and simple.
Response: Thank you Viola for that excellent review!! We appreciate that you find the payment options quick and easy Published on May 04, 2018
