You make it easy for us to use
Response: Glad you find our online portal easy to use! Thank you for the feedback(: Published on May 11, 2018
Great service..
Response: Thank you so much for your review! Published on May 11, 2018
I Love the service however I feel that it goes fast sometimes…
Response: Hi Maenisha thank you so much for your feedback as we get closer to the Summer you maybe consuming more usage but you can always register your smart meter and review the usage or contact us and we can go over your usage as well. We thank you for being a loyal customer!! Published on May 11, 2018
Great electric company with fair pricing
Response: Thank you so much for excellent review! We are so happy that we can provide you with the best service in TEXAS! We hope that you continue your journey with Payless Power for many years to come! :) Published on May 10, 2018
Very easy payment process
Response: Hi Lekesha! Thank you for your fantastic review! :) Published on May 10, 2018
Good company !!
Response: Thank you so much for the awesome review Mehran! We are so thankful for the support and for being an excellent customer :) Published on May 10, 2018
The texts are super helpful to keep track of my power usage daily and when to refill which is also an easy process
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!Thank you for the feedback it's greatly appreciated Published on May 10, 2018
It’s fast easy and affordable
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on May 10, 2018
The new website is great and even motivated me to write a review. Only gave four stars because of prior experiences and when website first was launched there were some incomplete things. Also it would be great if I didn’t get texts every day but a notice on the website on my usage per day.
Response: Thank you for the feedback it's greatly appreciated. Unfortunately with our Pre-Paid services we have to send the daily alerts but if you prefer to receive emails instead of text messages we can have that updated also we would like to thank you for being a loyal customer!! Published on May 10, 2018
It was ok.15 caracters is a lot of caracters.
Response: Thank you for your review! Published on May 09, 2018
