Payless Power Reviews

Read reviews from Payless Power customers

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Easy to submit payments. Texts and email everyday that show balance. Great customer service.

Aaron D. in Parker
Published on May 31, 2018

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 31, 2018

The only reason I am not giving five stars is the lack of real time information on usage. And the confusion of kph price difference at different usage levels. I have been very happy with the payment process, the ease of receiving service and the knowledge of my expenditure on a daily basis.

Lindsey G. in Corpus Christi
Published on May 31, 2018

Response: Thank you so much for your review we appreciate your feedback. I would like to inform you since this is Pre-Paid services your usage maybe different everyday but we do just bill you for the usage you consume if you would like to go over more information on your account please feel free to email us or contact a Customer Service representative during business hours. Thank you for being a loyal customer with Payless Power (: Published on May 31, 2018

Fast hook up and great service

Darrell H. in Grapevine
Published on May 31, 2018

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 31, 2018

only thing bad i have to say is i liked it better when it told you how much it was daily instead of how much dollars you have left

Reggie H. in Cedar Hill
Published on May 31, 2018

Response: Thank you for the feedback it's greatly appreciated. Thank you for being a loyal customer!! Published on May 31, 2018

easy to pay!..i like the convenience

Jeane J. in Houston
Published on May 30, 2018

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 30, 2018

They really help u out alot.

Christina O. in Houston
Published on May 30, 2018

Response: Thank you so much for your great review we do try our best to help all customers the best way that we can!...We thank you for being a loyal customer!! Published on May 30, 2018

Good service when you don’t want to pay high deposits with other providers.

Melanie W. in White Settlement
Published on May 30, 2018

Response: Thank you for your review! (: Published on May 30, 2018

I really enjoy how easily payless power is to deal with

Eric B. in Houston
Published on May 30, 2018

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 30, 2018

If at all possible. Don’t do the payment plan it does help in a pinch but in the end it’s not worth it.

Audrey P. in Arlington
Published on May 30, 2018

Response: Thank you for the feedback it's greatly appreciated.Thank you for being a loyal customer!! Published on May 30, 2018

It’s a great service. Cheaper rates would make it even better.

Paul M. in Sansom Park
Published on May 30, 2018

Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on May 30, 2018

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023