You guys are awesome. No down payment and good sevice. Only problem is text messages sometimes get a lil messed up
Response: Thank you Stephanie for the wonderful review!! We are happy to have you as a loyal customer!! If you are still having issues with the daily text messages please give the customer service care department a call at 888-963-9363!!! :) Published on April 12, 2018
Great loe rates, easy payment process
Response: We are so thrilled that we can provide our customers with competitive prices and with an excellent service! Everyday we keep improving our service to make it more fast and simple! Also the payment process is super cool and fast and we have a lot of payment methods as MoneyGram, online, automated system, and with a friendly live representative, all these options will benefit our customers in every way! Thank you so much for the awesome review and we can't thank you enough for the support Esmeralda :) Published on April 12, 2018
Very easy and adorable
Response: Thank you so much for the fabulous review Billie!! Providing you with a simple and fast service is our pride! We keep searching for ways to make your journey with Payless Power more pleasant! :) Published on April 12, 2018
Easy and reliable
Response: Thank you so much for the fantastic review!! We are so happy that we can help our customers and provide them with a quality service! We are so glad to have customers as good as you and thanks for the support Mikail :) Published on April 12, 2018
I only have a problem with the company during summer. Other than that, pretty ok…
Response: Emerioum we definitely understand how brutal Texas summers can get and our goal is to help you save! You can visit the customer portal for helpful hints on how to save in the summer months and you can also register your meter on SmartmeterTX.com this is a state mandated site that can also assist you with ways to save during more extreme weather. Thank you so much for being a valued Payless Power customer! Published on April 12, 2018
Great service price for electricity is great.
Response: Hi Aaron! We are so happy that we can provide you with the best service and competitive prices!! We hope that you continue your journey with Payless Power for many more years! Thanks for the awesome review and for the support! :) Published on April 12, 2018
Very user friendly
Response: Glad you like our new & improved online portal! Published on April 12, 2018
No problems so far
Response: Thank you so much for the review! Published on April 12, 2018
Awesome Services
Response: Thank you for being an awesome customer(: Published on April 12, 2018
I hate having to register just to make a payment!!
Response: We do apologize for any inconvenience this may have caused. With the new customer portal you do have full access to your account details so we did have to implement so extra security measures to protect your information however you should only have to register once and if you click the remember me box when logging in you can gain easy access through the link sent in your text. I do hope this information was helpful and we appreciate you being an amazing customer! Published on April 12, 2018
