New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
What is going on ? I didn’t even have the lights on sat or sun and a bill occurred today. This is such a faulty company.
Response: Hello Johnathan, and thank you for contacting us about this issue. We know that not having electricity services can be stressful experience. To assist with this matter, a supervisor will be reaching out to you. Published on March 24, 2025
What is going on ? I didn’t even have the lights on sat or sun and a bill occurred today. This is such a faulty company.
Response: Hello Johnathan, and thank you for contacting us about this issue. We know that not having electricity services can be stressful experience. To assist with this matter, a supervisor will be reaching out to you. Published on March 24, 2025
Thank you lights are good thank you for the service
Response: Thank you for utilizing Payless Power's affordable and convenient electricity services! Published on March 24, 2025
Best service I’ve ever had.
Response: Thank you for choosing to let Payless Power provide you with the best electricity services! Published on March 24, 2025
It’s difficult to even make my necessities of life after I recently suffered a stroke and heart attack at the same time. Before my stroke I had congestive heart failure and had to have a pacemaker put in. I can’t work anymore, I have lost most of my income because I had an elderly gentleman who i had taken in my rented house that is dilapidated and eaten up by rats in the attic and outside, my pipes burst for the 3 rd time and on the last burst I had to pay for them myself. I am behind on my car note, car insurance, rent, credit cards, i had to pay my mechanic over 700 dollars because I had a faulty electrical system and had a new battery put in i bought from Walmart in from Walmart in the past 4 months and had to buy another one because they said it wasn’t the battery even though it was. I owe the va over 15,000 dollars because I have tri-west with co- pays i owe hospitals, I owe for the alternator i unfortunately had to replace and I could go on and on and on about everything else I am behind on.
Response: Thank you for reaching out to us about these unfortunate circumstances, Wandie. We know it is stressful to be in such a situation. We will have a supervisor reach out to you to discuss options. Published on March 24, 2025
DONT DO IT.. as a senior citizen on a fixed income my average light bill on a weekly basis is $120. That means I play close to $500 a month for service with this company. I do not suggest anyone to get involved with this company unless you approved of being ripped off… senior citizen, should have rights and should not be treated like this. I do not advise anybody to ever do business with this fraudulent company.
Response: Thank you for taking the time to give us feedback on this issue, Kenneth. We understand you may have some concerns with your electricity billing and the overall charges you have received, and Payless Power knows that understanding your billing is vital to you. Please keep in mind that Payless Power charges customers based on the amount of electricity you consume, and your home seems to be consuming a high amount of electricity every day. We always recommend that customers review their billing via the My Account Portal at paylesspower.com You can also utilize the smartmetertexas.com website, which will break your consumption down into 15-minute intervals so you can see when you consume the most amount of electricity. Since your home appears to be small and older, we would recommend you or any potential landlord to hire an electrician. If you have any other questions or concerns, please reach out to us at 1-888-963-9363 Published on March 24, 2025
Fast and easy service. If you have never been a customer before you should try Payless Power.
Response: We appreciate your high rating and review! Published on March 24, 2025
very easy to navigate payment process. very good energy rates!
Response: Thank you for the high rating! Payless Power is proud to provide you with affordable and convenient electricity services. Published on March 24, 2025
Very simple always easy and fast
Response: Payless Power appreciates the high rating! Published on March 24, 2025
Very user friendly
Response: Payless Power appreciates the high rating! Published on March 24, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
