You guys are great!
Response: Hi Sara! Thank you so much for your awesome review! Being able to provide our customers with the service they deserve, that is excellent, fast, and simple, is what keep us going! Published on April 19, 2018
I’d recommend that anyone interested in Payless power to make absolutely sure they keep $35 or more on their account to avoid disconnection, because no matter what your situation is beit sickness, death in the family, lose of job and/or extreme financial hardship you will be disconnected. I’ve stated all of this in prayer that you’ll do a revision for future customers, keep in mind life happens beyond our control.
Response: Thank you Dan for your feedback it's greatly appreciated. We do understand unexpected things happen & we do take that into consideration by working with the customers. It's important to call in to express what is going on, we will try our best to help out with options. Published on April 19, 2018
I dont really understand the billing as i can not be home for days and there is still a high amount coming out.
Response: Thank you for the feedback Malissa! If you would like to call into customer service at 888-963-9363 so that we can go over the billing so that you do understand what you are paying for we would be happy to help! We can also email you the usage that has been used since the beginning of the year!! :) Published on April 19, 2018
Very fast and easy set up
Response: How nice of you to give us a great review Samantha!! Love to hear that getting the power turned on was done for you in a timely manner!! :) Published on April 19, 2018
Service is easy and convenient
Response: Thank you Emely for that awesome review!! We are happy you chose us as your electrical provider!! :) Published on April 19, 2018
Nice and easy to pay online.
Response: Thank you Gregory for taking the time and giving a rave review! Great to hear that the payment portal is user friendly for you!! :) Published on April 19, 2018
Love having this company as my electricity provider.
Response: Thank you Angelica and we love having you as a loyal customer!! :) Published on April 19, 2018
Cheap rates and very convient to pay bills
Response: Thank you Haley for the wonderful review!! We do our very best to keep the rates low all year and make paying on the account as easy as possible!! :) Published on April 19, 2018
Payless has always been my provider, they have always worked with me and got me connect quick! People who just need power without the hastle of credit and deposits!
Response: Thank you Mario for that fantastic review!! We are happy to be lighting up your house!!!! :) Published on April 19, 2018
Great company definitely comes in handy when your a single parent!
Response: We appreciate your positive comments and are happy to help you out as a single parent. Thank you Fatima! :-) Published on April 19, 2018
