New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy to do. This message wants too much. I should be able to do the 5 stars and say it was easy to do.
Response: Thank you Judy for your feedback we appreciate you taking the time to give us such amazing ratings! Published on June 13, 2018
Very easy and great to use. Thank You.
Response: Nicholas thank you so much for your comment! We appreciate your dedication to Payless Power and we look forward to continuing to provide you with excellent and easy service. Published on June 13, 2018
.have always been very satisfied….your slogan at the end of each phone call should be…”HAVE AN ELECTRIFYING DAY”
Response: Thank you Linda we are over joyed to know that we are exceeding your needs! thank you for being an outstanding customer and truly have and electrifying day! Published on June 13, 2018
Awesome Service Awesome Rates!
Response: Thank you so much! Amazing customers like you make it all worth while! Published on June 13, 2018
Great and easy setup! Not confusing at all.
Response: Simple and easy is our goal, we strive to make you service as convenient as possible! thank you for allowing us to serve you! Published on June 13, 2018
Best prepaid ever!! They even give you the option to defer and repay vs disconnecting and leaving you in the dark
Response: Thank you so much Davida for your amazing feedback! Our Goal is to always provide the best customers with the best service, thank you for being the best part of Payless Power! Published on June 13, 2018
Will No Longer do the automated system anymore. Online is easier.
Response: It is so amazing to know the new customer portal is working to your convenience! Thank you for being a valued customer! Published on June 13, 2018
Great start up…very easy
Response: Payless Powers goal is to make your life easier! Thank you so much for choosing PLP! Published on June 13, 2018
It feels a little unorthodox, but it works.
Response: Sometimes stepping out of the box can be the best choice you've ever made! thank you for believing in Payless Power! Published on June 13, 2018
Pricing a little high but great opportunity
Response: Thank you Darrell for you comment! We do strive to provide the best service possible and we would be thrilled to go over helpful saving tips with you! Please contact us at 888-963-9363 for more assistance. Published on June 13, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
