New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Great start up…very easy
Response: Payless Powers goal is to make your life easier! Thank you so much for choosing PLP! Published on June 13, 2018
It feels a little unorthodox, but it works.
Response: Sometimes stepping out of the box can be the best choice you've ever made! thank you for believing in Payless Power! Published on June 13, 2018
Pricing a little high but great opportunity
Response: Thank you Darrell for you comment! We do strive to provide the best service possible and we would be thrilled to go over helpful saving tips with you! Please contact us at 888-963-9363 for more assistance. Published on June 13, 2018
An all time low .Two disconnects in the same week,just two days apart. I have never seen a company with such a bullshit policy. But its not their fault “I feel this way”. Like the customer rep said. I am the sucker who is still a customer. not after today.
Response: Lee thank you for your feedback. We would like to sincerely apologize for any negative experience you may have had. We do understand that disconnection of services can be very frustrating. Please feel free to contact customer care at 888-963-9363 and we would be more than happy to go over ways to prevent future disconnections and also helpful tips to save on your daily billing. Thank you so much for being a valued Payless Power customer! Published on June 13, 2018
Everything is good and ok. Its the best prepaid electricity
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
This process was very convenient and helpful for me on the go! Thanks guys!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
Extremely fast to add money to my account!!
Response: Outstanding! We are over joyed to know the new system is working for you like a charm! Published on June 12, 2018
Been using Payless power for years, easy and quick service. Never issues getting payments in and staff always helpful
Response: Mr. Whitlock thank you so much for your amazing feedback! We truly appreciate your commitment to Payless Power and we thank your for the opportunity to serve you! Published on June 12, 2018
Easy to use online payment system and check of usages
Response: Awesome! We are thrilled to know the new system is convenient for you and thank you so much for being a valued customer! Published on June 12, 2018
Love how easy it is to navigate through the website
Response: We are delighted the recent updates we have implemented have made your overall power buying experience as painless as possible!! We believe in providing you the power to pay less, and we are more than happy to give you all the tools to ensure that!! Thanks so much for the outstanding review Marjorie!!! Published on June 12, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
