New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It was one of the easiest online experience I have ever done not to mention the right is the best on that I’ve had ever so I am very kliest with your service thank you
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on June 15, 2018
This is the easiest way to pay I wish all my internet payments were this easy .
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on June 15, 2018
Thank you.excelent service I every had
Response: Jason Thank you for the awesome review! We appreciate your business(: Published on June 15, 2018
Very easy to sign up and make payments. Being able to check daily usage is great.
Response: Amanda, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption. Published on June 15, 2018
I am new to this company. And so far so good!
Response: Welcome Jonathan happy to have you as a customer! (: Published on June 15, 2018
Easy process and very detailed information daily.
Response: Susana-Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on June 15, 2018
New customer and so far so good.
Response: Alisa- Thank you for the feedback it's greatly appreciated. Happy to have you as a customer(: Published on June 15, 2018
Its good, is my firts time here
Response: We are delighted to serve your house hold! Published on June 15, 2018
Do ya offer free nights or free weekends?
Response: Thank you for reaching out, & looking for the best way to save money. We currently do not offer free weekends. Those types of plans may not always result in lower charges as the highest use of electricity is during the peak hours versus off-peak hours where less usage is being used. We provide a 24/7 discount with our FlexPay Discount by maintaining a balance over $35 you can receive 20% off our standard rate. Also when more than 17 KWH are used daily we offer an additional discount. Published on June 15, 2018
The website is easy to use and the reminders are awesome
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 14, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
