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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Daily charges are sporadic and eratic. Constantly changing. One day $3 next $8 next $15. Thermostat not being changed that much for such high price changes. Tempted to switch providers.
Response: Burke Thank you for taking the time on providing your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. I do see the weather you have been experiencing in you area had been over the 100 degree weather, the recommended temperatures on leaving the A/C at is 78 degrees now when the sunsets you may turn the A/C down to lower temperatures as it's not as hot versus during peak hours from 12pm-6pm hottest times of the day. You can review these reads using smartmetertexas.com to see when usage is being used the most during the day. Any questions or concerns please reach out to our customer care dept. at 888-963-9363. Published on June 16, 2018
It’s a good service thanks for your service and everything
Response: Thank you Nasser for being a great customer(: Published on June 16, 2018
Easy to keep up with payments and nice to know how much electricity I use each day.
Response: Cindy, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption Published on June 16, 2018
The customer service was friendly and explained everything to my satisfaction. The website is easy to use as well.
Response: Rachel thank you so much for the amazing review! Glad to know our customer care representative was very helpful & made your experience easy as possible. Published on June 16, 2018
Thank you for this service . I really do enjoy this service.
Response: Thank you Krystal for your feedback it's greatly appreciated (: Published on June 16, 2018
It wat very practical and convenient
Response: Happy to know our service is very convenient, Thank you for being a great customer(: Published on June 16, 2018
Super Easy…………………………………….:::::…..::::::::::::;;;;;;;;;;;:..
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on June 16, 2018
Just trying something new
Response: Thank you for taking the time on providing your review it's greatly appreciated(: Published on June 16, 2018
They are A+++++
Response: Thank you for the awesome review(: Published on June 16, 2018
Are your services available throughout Texas?
Response: Thank you for rating Payless Power 5 stars!! To answer your question, we service certain parts of Texas. Please call in with the Zip Code to verify we do service that area at 888-963-9363.(: Published on June 16, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
