New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Best prepaid ever!! They even give you the option to defer and repay vs disconnecting and leaving you in the dark
Response: Thank you so much Davida for your amazing feedback! Our Goal is to always provide the best customers with the best service, thank you for being the best part of Payless Power! Published on June 13, 2018
Will No Longer do the automated system anymore. Online is easier.
Response: It is so amazing to know the new customer portal is working to your convenience! Thank you for being a valued customer! Published on June 13, 2018
Great start up…very easy
Response: Payless Powers goal is to make your life easier! Thank you so much for choosing PLP! Published on June 13, 2018
It feels a little unorthodox, but it works.
Response: Sometimes stepping out of the box can be the best choice you've ever made! thank you for believing in Payless Power! Published on June 13, 2018
Pricing a little high but great opportunity
Response: Thank you Darrell for you comment! We do strive to provide the best service possible and we would be thrilled to go over helpful saving tips with you! Please contact us at 888-963-9363 for more assistance. Published on June 13, 2018
An all time low .Two disconnects in the same week,just two days apart. I have never seen a company with such a bullshit policy. But its not their fault “I feel this way”. Like the customer rep said. I am the sucker who is still a customer. not after today.
Response: Lee thank you for your feedback. We would like to sincerely apologize for any negative experience you may have had. We do understand that disconnection of services can be very frustrating. Please feel free to contact customer care at 888-963-9363 and we would be more than happy to go over ways to prevent future disconnections and also helpful tips to save on your daily billing. Thank you so much for being a valued Payless Power customer! Published on June 13, 2018
Everything is good and ok. Its the best prepaid electricity
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
This process was very convenient and helpful for me on the go! Thanks guys!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
Extremely fast to add money to my account!!
Response: Outstanding! We are over joyed to know the new system is working for you like a charm! Published on June 12, 2018
Been using Payless power for years, easy and quick service. Never issues getting payments in and staff always helpful
Response: Mr. Whitlock thank you so much for your amazing feedback! We truly appreciate your commitment to Payless Power and we thank your for the opportunity to serve you! Published on June 12, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
