New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I like your payment method and the service is good. I find the kilowatts high. I think you all (power companies) charged from previous billing and or tempature. An empty house during the day should not be using that much power. I will look into better option. [email protected]
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 25, 2018
It’s easy to make payments however, it’s increasingly getting more and more expensive I’ve noticed
Response: Thank you Sandy on taking the time on providing your feedback. With temperatures increasing you could see an increase in your usage as we are no longer in the mild temperature range. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day.We just launched this ability another way on receiving a discount by signing up for auto-pay you'll receive a 0.33 daily credit. Payless Power bills you based on your usage as reported by your meter. All companies would show this same usage. We can show you how to check your meter reads and see your usage in 15 minute intervals. This will show you when the power is being used in your home. Call us at 888-963-9363 for more details. Published on June 25, 2018
It’s really easy to register the account, and login to set a payment,thanks!!
Response: Thank you Raul for the awesome review, Glad you like our new online portal!! Published on June 25, 2018
Super affordable and reliable. I love it !!!!!!
Response: Thank you for the amazing review, we try making your experience with Payless Power easy & convenient as possible.(: Published on June 25, 2018
Promt. Easy. Accurate. Explanatory.
Response: Thank you Mabel for providing your feedback it's greatly appreciated. Published on June 25, 2018
Makes it very easy to submit payment
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 24, 2018
Easy to use. I’ve akways used prepaid light. But have never had an easy to use app
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 24, 2018
It was good………………………..
Response: Thank you for your review Published on June 24, 2018
Great for real estate! You can check daily usage when contractors are there and cut it off immediately when tenants move in.
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 24, 2018
The sign up process was very easy.
Response: Thank you so much for your review! Published on June 24, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
