New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
This company and the usage of service has been such a CONVENIENCE for me…. Thank you so much!
Response: Thank you Rejonna for the feedback it's greatly appreciated. We enjoy hearing the service you have been receiving has been such a convenience, Thank you for being a great customer!(: Published on June 22, 2018
Love getting texts to know how much I’m using !
Response: Kayla, Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption Published on June 22, 2018
This was the most easiest way to make a payment. I also like the fact that you can change your your info without any problems.
Response: Thank you Rochelle for this awesome review! With our new online portal we give our customers ways to just login & update info if needed. Published on June 22, 2018
This was really quick and easy no Hassel at all I love the fact that 10mins ur done
Response: Leshia, Thank you for taking the time on providing your feedback. We enjoy hearing that our new online portal is very fast & hassle free. (: Published on June 22, 2018
This was helpful.
Response: Thank you Sharonda for rating Payless Power(: Published on June 22, 2018
I would recommend this service to my family great service also convenient
Response: Thank you Bridgette for the awesome review! Happy we could provide you & your family with great service, Thank you for being a great customer. Published on June 22, 2018
Love it this is very convenient.
Response: Thank you so much Jordan for the awesome review! We greatly appreciate all the support and to have you as a customer! :) Published on June 22, 2018
I like the business model and the ease of making a payment, but the verification of identity is a pain. This may be a Texas Law issue, but good grief, they ask more from you than if you were having a baby.
Response: Thank you Keith on taking the time on providing your feedback it's greatly appreciated. We do apologize for the inconveniences, you are more than welcome to setup a 4 digit pin number on your account to skip the verification process. Published on June 21, 2018
Easy as can be just click and go
Response: Thank you Russell for providing this amazing review & being a great customer!(: Published on June 21, 2018
Great company and always send me my balance every day thank you!!!
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on June 21, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
