I’ve been a prepay customer for over 2 years, and I love the service. When I moved they made transferring my service very easy. I like getting the text messages everyday to let me know what I’ve used and my balance.
Response: Aimee - thank you for your loyalty and for being one of our best ambassadors!
Delete my account as soon as possible!!! Please
Response: Hello - Thank you for reaching out. We are disappointed that you decided not to complete your enrollment. We would like to hear what we could do to improve our enrollment process so free to call us at 888-963-9363 and let us know.
Very very satisfied with Payless Power!
Affordable. Love the balance text message choice..
Thank you.
Response: Angela - thank you for being an awesome customer!
We all here in my home love this service, and customer service personnel are always nice and polite when I speak to them, thanks for your service.
Response: Hi Debby - thank you for being a great customer. We are are proud to provide service to your home.
Payless power is a rip off and i would not dare recommend them to anybody they are a money hungry company and i am making the switch to another company asap. I have been overcharge for this month and ten days that i have been with them and it’s ridiculous. They have even charged me on days that im not home as if i were that’s how i learned that payless power is a money hungry company. Signed one unsatisfied customer
Response: Hi Porscha, we are sorry to hear you are dissatisfied with our service. We hope that you know we take comments and issues such as these very seriously, and consider every case. A review of your account history shows that you live in a high usage residence and have had usage exceeding 2000 KWH per month directly prior to Payless Power. Of course, if you have any questions about your billing history or usage, please give us a call at (888)-963-9363. We are truly sorry you have had a less than perfect experience with Payless Power.
Having the availability to pay as we go is so perfect for our financial situation. We can do a little each week. Love this. I never worry about if we have enough to cover our electric bill. I am able to see a daily balance.
Response: Christy - thanks for for commenting. We are thrilled that you are enjoying the service!
I love Payless Power! I can easily put money on anywhere I go and get a discount for maintaining my balance! Thank you Payless Power for always having my back!
Response: Thank you Emily. It is our pleasure to provide service for you.
Absolutely love the company!! Very convenient.. easy to manage n keep track of!
Response: Thank you Jennifer. We love being your retail electric provider!
Good rates love theres no down payment required and the same day connection is great..
Response: Juan - thank you for taking the time to share your experiences with Payless Power. We are fortunate to have great customers like yourself.
For me it’s cheap I don’t spend even $40 a month
Response: Thank you Amanda - we are proud that you find our service helpful and happy that you efforts to conserve are paying off!
