New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
The customer service is amazing! We love having Payless power and plan on keeping it for a long time!
Response: Thank you Jacob for the amazing feedback & the 5 star review!! Published on July 11, 2018
I am a new customer so I am not sure how the service will be but looking forward to a great relationship.
Response: Welcome SaRhonda, Happy to have you as a customer(: Published on July 11, 2018
Easy,Fast and convenient. No complaints
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on July 11, 2018
Making the payment was very easy
Response: Bria, Thank you for the feedback glad to know the payment portal is easy as possible!! Published on July 11, 2018
I love this electronic company they are so easy to deal with no trouble
Response: Thanks for the awesome review, Elana! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on July 11, 2018
Very easy to deal with and had my lights on very fast
Response: Thank you Lakeidra for the positive feedback we greatly do appreciate you as a new customer(: Published on July 11, 2018
Very fast!! Great service!
Response: Thank you Lee for the awesome 5 star review!! Published on July 11, 2018
It’s only been a week but I love it so far you have full control of the amount of power going out.
Response: Thank you Amy for your feedback it's greatly appreciated. Happy to serve your household! Published on July 11, 2018
They charge took much I thought it would be cheaper but I am paying triple what I would pay with a normal monthly company
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on July 11, 2018
Very easy sign up
Response: Happy to make your experience with Payless Power easy as possible(: Published on July 10, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
