I was with Acacia energy before payless, and I have to say it’s been a MUCH better experience with payless. I started with $35 and its the heat of the summer in Texas and that $35 lasted me just about two weeks
Demekia D.
in Houston
Published on July 01, 2018
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on July 01, 2018
It’s about time
Stephanie T.
in Houston
Published on July 01, 2018
Response: Thank you for your review. Published on July 01, 2018
So happy to find electricity thats so easy to sign up for!!!
Kristalyn M.
in Fort Worth
Published on July 01, 2018
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 01, 2018
I really enjoy the convenience of know how much energy I’m using and easy pay option.
Christie C.
in Abilene
Published on July 01, 2018
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 01, 2018
First apartment, best service to use!
Azhya L.
in Plano
Published on July 01, 2018
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 01, 2018
Easy set up decent price to start
Kiana F.
in Houston
Published on July 01, 2018
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on July 01, 2018
Fast & easy! Enjoy using the service!
Schuyler N.
in Arlington
Published on June 29, 2018
Response: Thank you for the review, Glad to know you are pleased with our new online portal. Published on June 29, 2018
Just set up acct and it was pretty simple. We will see how it goes!!
Katrina L.
in Mesquite
Published on June 29, 2018
Response: Welcome to Payless Power Katrina, Happy to serve your household. (: Published on June 29, 2018
I pay like $15 a day in the summer… thats 450 a month. How absolutely ridiculous! Had payments reversed from months ago by a scorned ex roommate and their payment plan was 75 on monday, Wednesday, friday and thr following monday plus the amount i owed for that week of usage… i dont know anyone who gets paid every other day, thankfully i was able to pay mine upfront in full and it was a lower amount but could you imagine had it been something higher that I could not afford? On top of that I wasn’t able to pay with a card at all, even in store! All i had was a credit card, it was such a hassle and they would not work with me at all. I cannot wait to leave this service this weekend.
Ana J.
in Round rock
Published on June 28, 2018
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 28, 2018
Wish the rates were cheaper,
Lucy D.
in Corsicana
Published on June 28, 2018
Response: Good Afternoon Lucy, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. We also just launched autopay discount with this, if you signup for auto pay you could receive a $0.33 daily credit. Published on June 28, 2018