Payless Power Reviews
Read reviews from Payless Power customers
Quite expensive. Energy costs fluctuate daily. If nothing changes, I get charged more. Then you get updates late that let you know your close to $30 and it’s too late arriving so you fall below minimum. Great way to cheat the system. Not really all it’s cracked up to be. I got the prepaid because a friend said it was better. It’s not better. Im a bit frustrated that texts are days behind.
Response: Eva-Thank you for the feedback it's greatly appreciated. I do apologize you're having a negative experience with our service. We strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. Also text messages for usage is billed 2 days in arrears due to our service being prepaid we only get 2 days to get the reads in from AEP. Balance is always actual & up to date. Published on May 23, 2018
Very easy to manage your account, but the rates are steadily creeping up now
Response: Robin- Thank you for the feedback it's greatly appreciated. With Summer time coming around usage will increase compared to mild temperature usage. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. We also just added,if you signup for autopay you will receive $0.33 off your usage. Published on May 23, 2018
Still a little high for a electricity bill but I like the text balance everyday.
Response: Good morning Derrick, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on May 23, 2018
Best electricity company I have ever seen basic and to the point and so simple to deal with. Customer for life!
Response: Thank you so much for your great review!We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on May 23, 2018
Very quick and easy. Had all good results so far with this company Ty
Response: We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on May 23, 2018
No msg. At this time. Thank you
Response: Thank you for your review! Published on May 23, 2018
I’m happy with Payless Power they make it payment convenient and easy
Response: Thank you so much!...We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have you as our customer. Published on May 23, 2018
The payment process was easy and helpful
Response: Thank you so much!...We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have you as our customer. Published on May 23, 2018
Great service just sometimes it goes fast bt depends on the amount you keep on your account
Response: Thank you so much for your great review!.As we are approaching the summer you maybe consuming more electricity but if you ever have any questions over your usage please feel free to contact our customer service department and we will be more then glad to go over your usage..thank you for being a loyal customer!! Published on May 23, 2018
Great service….I love the updates…. It’s very helpful.
Response: Thank you so much!...We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have you as our customer. Published on May 23, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
