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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Could improve on call waiting time
Response: Thank you Evelyn for your marvelous review!!! We strive daily to make life easier for all our customers with making payments on the electric bill and seeing their daily usage. We apologize if you have waited to speak to a live representative for a long period of time, it is something we have been working on to change, we do offer the option for us to call our customers back if they can not hold, and the payless portal has been updated so that our customers can navigate and make adjustments with out having to call in and be put on hold!!! Have a great day!! Published on April 11, 2018
I love the convenience of PayLess Power. Highly recommend!
Response: Hi Ashely Thank you so much for your feedback it's greatly appreciated!! Published on April 11, 2018
Great service and convenience
Response: Thank you Christiane for your awesome review! Published on April 11, 2018
making payments is easy and reading my bill is easier
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 11, 2018
Love the app and the service
Response: We love that you love it Latachie!!! Thank you for being a valued Payless Power customer! Published on April 11, 2018
Never had many issues, just when the switch happened and the disconnect fee happened
Response: Vanessa you truly are the BEST part of Payless Power! We appreciate your understanding, patients and loyalty during our transition. Published on April 11, 2018
Super fast ????
Response: Thank you so much for that positive review! We are thrilled that we can provide our customers with a quality service that is fast, simple, and efficient! We are so thankful to have customers as good as you Martha!! Thanks for the support :) Published on April 11, 2018
Very easy
Response: Hi Jesus!! We are so glad we can provide you with an easy and efficient service!! Thank you so much for your time and review :) Published on April 10, 2018
Great service.
Response: Thank you so much for that awesome review Renea!! We are so glad you find our services great and we are going to keep up the good work!! :) Published on April 10, 2018
The best!!!!
Response: You are the best Laurie!! We appreciate you appreciate your support and than you so much for choosing Payless Power :) Published on April 10, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.