Payless Power Reviews

Read reviews from Payless Power customers

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Convenient, easy, love the daily alerts!

Response: YES!!! Convenience is one of the most important aspects of our business and we are happy to provide you with the services you need to manage your account easily. Thank you for your positive feedback Melanie, you are truly a valued customer. Published on April 11, 2018

I was apprehensive when signing up with Payless Power due to the reputation of “prepaid electricity providers” I am happy to report your company has not only changed my opinion but exceeded my expectations on every level. I am proud to recommend you to everyone I know and even those I don’t. Thank you also for your knowledgeable and freindly staff. It’s testimony to a great mission statement good training and strong management. Good job to all. Stacy Nelson

Response: Thank you Stacy. Wow!!! This type of positive feedback is motivation for all of our staff to keep providing great service. We take pride in training our team to give great experiences. We greatly appreciate your recommendations to others as it helps us grow as a company. Thanks again for being an awesome customer!!! :-) Published on April 11, 2018

Really good on usage just wish there was a waiting period between weekends it’s usaully right before payday that I run low somethimes and have to hunt for 20 bucks for electricity other than that they are always helpful and understanding

Response: Thank you Ryan for you feedback. Yes sir we do apologize that you have experience this inconvenience, Please keep in mind we do offer a deferred a payment where we apply a credit of $25 or more depending on the negative amount on the account. Happy we can help!! Published on April 11, 2018

Friendly, easy to work with, and very cost effective!!

Response: Thank you Dawna! We appreciate your feedback and take pride in providing excellent service to awesome customers such as yourself. Published on April 11, 2018

Great service would highly recommend

Response: Thanks for such an AMAZING review Amy!! We are always thrilled to have customers as great as you, and we're so thankful for the positive recommendations!! You're the best!! :) Published on April 11, 2018

Reliable service with no hassles!

Response: Thank you so much for the AWESOME review John! :) We are so happy to be able to have a lot of communication with our customers and to provide you with a service that is fast, simple, and with no hassles! We can't thank you enough for all the support! :) Published on April 11, 2018

Been with Payless for years the new easier payment methods make it easier and the personal page gives me all information to help control my electric usage and anticipate future bills. Thanks

Response: Appreciate the lovely review Jody!!! Glad we have made your life easier and faster! We appreciate your faithfulness to an electric company and are glad you are a part of the Payless Power team! :) Published on April 11, 2018

Love it

Response: We are elated you're enjoying your services so well!! We love having customers as awesome as you Alexander!! :) Published on April 11, 2018

I have been with Payless power for 3+ years. I love the company. Its moderate prices, great energy and power company. Customer service is great!. Sincerly Payless power customer.

Response: Thank you Ashley for that outstanding review!!! We love to hear that we are meeting the expectations of our customers in every way!!! Published on April 11, 2018

I love paylesspower I have been using them for about 4 years now I would never go anywhere else! They are so friendly and helpful in anything I need I likw the new features of the websit, it makes it so easy when I want to add money. Not to mention the texting alerts to keep me informed on my balance. Over all I am very pleased with this company and with continue using and refuring people to use.

Response: Kudos to you Jennifer for that outstanding review!!! It makes us smile and happy to do what we do when read things like that, because of people like you we love our job and helping make life easier for customers!!! :) Published on April 11, 2018

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.