Payless Power Reviews
Read reviews from Payless Power customers
I LOVE Payless Power! So easy to monitor my balance daily and control my usage accordingly. Such a relief to no longer be at the mercy of the other ridiculously priced companies. Thank you so much!
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 03, 2018
Never had a problem making a payment over the phone until today. Now I’m glad I tried online payment. Super easy and much faster than over the phone. Love the save feature. Convenient.
Response: Hi Dawn Thank you so much for the review! we are so sorry for the inconvenience of the automated system not accepting the payment. If you ever come across this problem again please reach out to customer care dept at 888-963-9363 & report the issue. Good thing we have several payment options in case one doesn't work. Glad you found our new online portal easy use!(: Published on April 03, 2018
This is such a great service. I had electricity the same day and it’s great to be able to make payments on my schedule!!
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible!! Thank you for being such a great customer! Published on April 03, 2018
Never have had any issues with the payment process
Response: Thank you Jackie for taking the time on providing your positive feedback.Glad we can make your payment method much easier(: Published on April 03, 2018
Great service no complaints!!! I’m ready for a monthly billed option
Response: We are beyond happy that you are so pleased with your service!! We have been working very hard to make our services easier to use and understand while still providing the most competitive rates around! Though we don't have the postpaid monthly bill option available at the moment, we are in the process of creating one for the future, but we will keep you updated!! Thanks so much for being such a wonderful customer and we can't wait to see what the future holds!! Published on April 03, 2018
Great service and would definitely recommend them to friends
Response: Thank you Blanca for your great review glad we can make your experience with our service easy as possible! (: Published on April 03, 2018
I like how easy this is. And I’ve had yall for 5 years. It wasn’t always this easy!! I’ve had very VERY few problems and the ones I had effected more than me.
Response: We're sorry to hear that we work constantly to fix any issues that you might come across but we're glad to know your still a customer and we look forward to having you for many years to come! :) Published on April 03, 2018
Very understanding and quick service, friendly policy.
Response: Thank you so much for the great review!! We here at Payless Power, pride ourselves in our wonderful customer service, and the level of ease at which our product is used. We provide our customers with tons of tools, in the portal and with live representatives, to control usage to better match their budget and make it easier to make payments, and request assistance. We are so lucky to have customers as great as you Isaiah, and thank you for choosing Payless Power!! Published on April 03, 2018
A more affordable way to pay for electricity.
Response: Thanks for the awesome review, Aimee! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Published on April 03, 2018
Super easy and convenient and like getting my usage every day so I can better manage my account
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you Candace! Published on April 03, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
