Payless Power Reviews
Read reviews from Payless Power customers
An all time low .Two disconnects in the same week,just two days apart. I have never seen a company with such a bullshit policy. But its not their fault “I feel this way”. Like the customer rep said. I am the sucker who is still a customer. not after today.
Response: Lee thank you for your feedback. We would like to sincerely apologize for any negative experience you may have had. We do understand that disconnection of services can be very frustrating. Please feel free to contact customer care at 888-963-9363 and we would be more than happy to go over ways to prevent future disconnections and also helpful tips to save on your daily billing. Thank you so much for being a valued Payless Power customer! Published on June 13, 2018
Everything is good and ok. Its the best prepaid electricity
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
This process was very convenient and helpful for me on the go! Thanks guys!
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on June 12, 2018
Extremely fast to add money to my account!!
Response: Outstanding! We are over joyed to know the new system is working for you like a charm! Published on June 12, 2018
Been using Payless power for years, easy and quick service. Never issues getting payments in and staff always helpful
Response: Mr. Whitlock thank you so much for your amazing feedback! We truly appreciate your commitment to Payless Power and we thank your for the opportunity to serve you! Published on June 12, 2018
Easy to use online payment system and check of usages
Response: Awesome! We are thrilled to know the new system is convenient for you and thank you so much for being a valued customer! Published on June 12, 2018
Love how easy it is to navigate through the website
Response: We are delighted the recent updates we have implemented have made your overall power buying experience as painless as possible!! We believe in providing you the power to pay less, and we are more than happy to give you all the tools to ensure that!! Thanks so much for the outstanding review Marjorie!!! Published on June 12, 2018
Great Service. Thank you.
Response: Wow!! We're so grateful to have customers as awesome as you Richard!! We are determined to provide all our customers with the best service around, and we can't wait to continue this Payless Power journey with you!!! Published on June 12, 2018
Amount per kwt is to high Should offer a free night and weekends
Response: Deanna your feedback is greatly appreciated. Please feel free to contact our customer care to go over helpful discounts such as the 0.33 cent daily discount with auto pay you can contact use at 888-963-9363! We would be thrilled to try and help you save on your daily costs! Published on June 12, 2018
I spend $5 or more a day on electricity. It’s outrageous for a small 1 bedroom apt.
Response: Thank you for your feedback Katrina. We do apologize that your daily bill may seem a little high. You are more than welcome to contact the customer care department to go over ways to save during the harsh summer heat. It would be our pleasure to go over tips on how to save and manage your account! Please contact us at 888-963-9363. Published on June 12, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
