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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy and convenient to use.
Response: Thank you for the 5 star review. Published on December 24, 2018
Very helpful and courteous staff
Response: Thank you for the great 5 star review! Published on December 24, 2018
I appreciate how easy it was
Response: We appreciate having you as a customer. Thank you for the great review! Published on December 24, 2018
Good quick service
Response: Thank you for the 5 star review. Published on December 24, 2018
Easy but not always cheap ????
Response: Thank you for the 5 star review. Please contact us at 888-963-9363 to provide ways on saving on your usage. Published on December 24, 2018
Very pleased so far
Response: Thank you for the feedback it's greatly appreciated. Published on December 24, 2018
This is the most convenient way I have ever dealt with electrical service.
Response: Thank you for the 5 star review! Published on December 24, 2018
the service is great.
Response: Thank you for being a great customer. Published on December 24, 2018
Had me on hold too long
Response: We do apologize for the inconvenience. Payless Power does offer other ways to get in contact at [email protected] you can always email us & someone will reply shortly. Published on December 24, 2018
This company is not good I had this company for a year now they charge you even if your disconnect . The guy I was talking to seem to have gotten upset when I asked him why are they still charging me if my account was disconnected he kept saying ma’am we are charging you for the service , when my account was disconnected it was a -0.39 an that was on a Monday by Thursday my account still disconnected now it says -35.67 how ?? You guys are getting over on people an that’s not right some people actually can’t get a regular light company an you guys are preying on people like that….
Response: Thank you Sasha for your feedback. We do apologize for the inconvenience. Please note that Payless Power bills 2 days in arrears. For example if your services were disconnected on Monday we still have to bill you for usage that was consumed on Saturday & Sunday. Now if services remain disconnected a daily fee of $0.75 + city sales tax is billed only no usage. If you have any questions or concerns please contact us at 888-963-9363. Published on December 24, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
