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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good service , good electric services, nice for make a payment
Response: Thank you for the 5 star review! Published on January 28, 2019
Very easy to manage ????
Response: Happy we can make the service easy to use & manage(: Thank you for being a great customer Genessa! Published on January 28, 2019
Best power company I have ever dealt with. Is easy to pay and low rates!
Response: Thank you Kelli for being the best customer & providing your awesome feedback. Published on January 28, 2019
The changes that have been implemented are wonderful
Response: Thank you Kyle, glad you like the improvements! Published on January 28, 2019
Love this company, best by far I’ve used. Cheap prices and easy payment options.
Response: Thank you Amanda for the awesome feedback! Published on January 28, 2019
Me gusta mucho Payless power y es fácil de usar en línea
Response: Gracias Mariela, por su commentario. Published on January 28, 2019
i like how fast everything was nice and smooth thank you all
Response: Thank you Ariel for rating Payless Power(: Published on January 28, 2019
Needs to lower the kWh price at least 2 pennies
Response: Thank you Wynter for commenting. Payless Power does offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. This will help by paying the lowest KWH rate the plan offers. For any questions or concerns please contact us at 888-963-9363. Thank you. Published on January 28, 2019
Do I really need to give you guys all my personal info to leave a review? Anyway I just noticed talking to my brother that yall charged us both almost the same amount on the same day..which if we were the same I would understand….but he has young 4 children(ages 4-15). I have a 20 yr thats never home…but still I don’t understand how we are basically being charged the same amount daily. Apparently we spend almost the same amount. But we all work in my house so from 8 am to 4:30 pm no one is home…but our bill is still very high per day…fyi I’m the last one out and I turn off my heat when I leave..still no difference? Y’all need to check your meters bc im seriously looking for a new company.
Response: Thank you Maria for your feedback it’s greatly appreciated. Oncor reads your meter then send us the reads based off what is consumed in the home & only from your home. We do not recommend turning off the heat as this is going to be the main source of electricity that is causing high usage. When you turn off the heat & turn it back on after hours of it being off it’s going to work 3x more than its has to versus being on automatic recommended temperature during winter time is 68 degrees. Oncor meters are highly reliable and accurate. In fact, between 2013 and 2018, Oncor tested more than 80,000 meters at our customers’ requests. 99.91% of the tested meters met the industry’s strict standards for accuracy. You can always double check your meter at http://www.smartmetertexas.com to ensure that we have billed your usage correctly. Call us at 888-963-9363 and we can provide the meter information you will need to register free of charge. Published on January 28, 2019
Do I really need to give you guys all my personal info to leave a review? Anyway I just noticed, talking to my brother, that yall charged us both almost the same amount on the same day..and in similar days before and after.(fyi..I recommended him but never got a a any extra credit or anything in my acct. So i personally don’t recommend anyone any more) If our families were the same I would understand….but he has young 4 children(ages 4-15)they are always home. I have a 20 yr thats never home…but still I don’t understand how we are basically being charged the same amount daily. Apparently we spend almost the same amount. Idk if yall just take from a group and average out from our community. If so that is wrong bc we don’t all use the same amount. But we all work in my house so from 8 am to 4:30 pm no one is home…but our bill is still very high per day…fyi I’m the last one out and I turn off my heat when I leave..still no difference? Y’all need to check your meters bc im seriously looking for a new company.
Response: Thank you Maria for your feedback it's greatly appreciated. Unfortunately we do not offer a referral program that is why a credit was never placed on the account. Oncor reads your meter then send us the reads based off what is consumed in the home & only from your home. We do not recommend turning off the heat as this is going to be the main source of electricity that is causing high usage. When you turn off the heat & turn it back on after hours of it being off it's going to work 3x more than its has to versus being on automatic recommended temperature during winter time is 68 degrees. Oncor meters are highly reliable and accurate. In fact, between 2013 and 2018, Oncor tested more than 80,000 meters at our customers’ requests. 99.91% of the tested meters met the industry’s strict standards for accuracy. You can always double check your meter at www.smartmetertexas.com to ensure that we have billed your usage correctly. Call us at 888-963-9363 and we can provide the meter information you will need to register free of charge. Published on January 28, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
