New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Excellent service and very easy to work with.
Response: Thank you so much Maria for the awesome feedback. Published on January 30, 2019
G I just paid my light bill on January 29 at 11:18 and my lights were off for a whole day the next day still what kind of stuff is this this ridiculous I tried calling them no one would answer my children were freezing and one of them had asthma I’m taking this to court
Response: Pebbles thank you for commenting we do apologize for your experience. Please note any payments made after hours could be delayed due the meter not accepting the signal. We do have help support till 9pm. We do apologize if you were not able to speak to someone as we open at 8AM. A supervisor did review your account to be sure order was completed this morning. For any questions or concerns please contact us at 888-963-9363. Published on January 30, 2019
Making payment is fast and easy
Response: Happy you find our new online portal easy to use! Thank you for rating Payless Power. Published on January 30, 2019
I appreciate the help with my questions.
Response: We appreciate you taking the time on providing your feedback, thank you so much. Published on January 30, 2019
Happy with the switch and service
Response: Leslie we appreciate your positive feedback & we are glad that you are happy with service(: Published on January 30, 2019
Fast and easy good job!
Response: Thank you for the 5 star review! Published on January 30, 2019
Great and easy to use
Response: Jamie we appreciate your feedback. Thank you for being a great customer. Published on January 30, 2019
:))))))))))))))))
Response: Thank you for rating Payless Power(: Published on January 30, 2019
Love this company
Response: Tyler, we love having you as a customer. Thank you for the 5 star review!! Published on January 30, 2019
This company is extremely cost effective and worth the switch. I am only paying about 45-50 on my light bill each month and I couldn’t be happier. It keep me updated via texts about how much energy I’ve used every two days along with my current balance and how much was saved. I absolutely love Payless Power and would highly recommend it to anyone
Response: YAY! We love hearing how much our customers are satisfied with the service & the tools provided to help manage their usage. Thank you so much Brittney for the awesome feedback! Published on January 29, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
