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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I like the service.
Response: Thank you for the feedback it's greatly appreciated. Published on March 06, 2019
Very accommodating
Response: Thank you for the 5 star review! Published on March 06, 2019
Very simple process
Response: Lawrence, Thank you for the 5 star review! Published on March 06, 2019
Payment process very convienent and fast.
Response: Thank you Lori, Glad you like our new & improved online portal. Published on March 06, 2019
Really good ????????????
Response: Thank you for rating Payless Power! Published on March 06, 2019
Very user friendly
Response: Katina, thank you for the 5 star review! Published on March 06, 2019
reliable and safe company
Response: Thank you Kathy for the 5 star review! Published on March 06, 2019
Rates are comparable, but not happy with charges wen I’m not using electricity at all.
Response: Alejandro, You can audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on March 06, 2019
Yes the payment process is easy . I just don’t agree with the way the billing is down and the time you give customers to pay or the lack of time you give. Some customers live pay check for pay check and sometimes don’t have money in between to pir more money on their bill.
Response: Thank you for commenting. Our disconnections start at noon and are sent out in waves. We do advise in the text messages if you need more time you can always request an extension through 8 pm same day but you must apply it before disconnection is generated. If you have any questions or concerns please contact us at 888-963-9363. Published on March 06, 2019
You should wait for at least 10 h b4 sending a disconnect notice for a good customer
Response: John, Thank you for commenting. Our disconnections start at noon and are sent out in waves. We do advise in the text messages if you need more time you can always request an extension through 8 pm same day but you must apply it before disconnection is generated. If you have any questions or concerns please contact us at 888-963-9363. Published on March 06, 2019
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
