Love the fact I was connected asap
Response: So glad we could be of service. In most cases, we can connect a new customer the same day as when they sign up. Create an account and pay by 5PM for service connected the same day in most cases. Thank you for the compliment and your business!
Excellent customer service!
Response: We grade our customer service every single day to make our customer service the best that it can be. Thank you for the kind service and thank you for your business.
Payless power is great. I don’t have a big bill to pay all at once, it makes it a lot easier to pay when I need to.
Response: Perfect example of the advantage of Payless Power's pay as you go service. Our goal is to empower you with the tools to see your usage daily and avoid the surprise of a big bill at the end of the month. In addition, Payless Power's customers use about 27% fewer kWh than the average TX consumer!
Response: Glad you are enjoying our service. Thank you for your business.
LOVE payless power! CHEAP rates! I have been able to save even more money because of the text updates everyday that detail usage! Have not had even one customer service issue and I have moved, changed phone numbers, etc. THANK YOU payless power!!!
Response: Wow! What else can be said when someone such as yourself is so kind to say it for us. THANK YOU!
Excellent customer service, convenient and affordable. I have nothing negative to say at all regarding Payless Power.
Response: What else can be said about this review, but thank you!
I appreciate Mr Honeycutt and His help however a persons bill shouldn’t go up all the time I am using same things everyday maybe a slight difference at times but not these extremes, also no notice when charges added with out the promise to disconnect Your service,I have little to no income which is not their fault of course but that is why I am careful about what I use and try to pay accordingly for new charges to show up unexpected.
Response: Ray Honeycutt is a true asset to Payless Power. He truly goes above and beyond for the customer and we will pass the compliments on. We understand how the usage changing from week to week can really throw a budget conscious person for a loop. Unfortunately these changes in the total cost of service typically have to do with the weather outside. If the needle moves up or down, it affects how much energy is used in a big way. One may think that they did nothing different and yet still saw a swing in usage. This is because the air conditioner or heater has to run longer and hard to achieve the set temperature indicated on the thermostat. All electric providers simply take the usage totals reported and then multiply that total times the rate to come up with the total charge for the period of time reported. In Payless Power's case, we bill customers daily and communicate these charges via text, email, or Both-text & email. Therefore, we truly try to give our customers the tools to be in control of their usage! Again, thank you very much for your business.
Always helpful and courteous.
Response: Thank you very much for the kind words. We truly aim as high as possible to do right by our customers.
The best energy company ever!
Response: Thank you Carita for that amazing shout out!! We are proud to have amazing customers like yourself!!