Payless Power Reviews
Read reviews from Payless Power customers
this service is great i love it
Response: Thank you for being a great customer! Published on October 02, 2018
honestly worst power company you could choose. i only have a one bedroom apartment that’s empty and i’m putting on $20 every 2 or 3 days. my apartment is only 550 square feet and i’m using over $100 of electricity a month. it’s ridiculous. this company will fuck you good. don’t go through payless, people.
Response: Thank you for commenting. We are disappointed that you have not had a positive experience. We understand that it is easy for customers to become frustrated if their usage doesn’t make sense to them but we bill you daily using the very same meter reads as any other electric company in your area would use. You can also audit these reading daily by viewing your usage on www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on October 02, 2018
Easy payment method
Response: Glad we can make the payment method much easier! Thanks for the 5 star review(: Published on October 02, 2018
I like the low prices. I like the regular updates in my account status. What I don’t like is that 2 out of the last 3 times I’ve tried to call and get my bill taken care of, your phone number provided in the text messages does not work
Response: Thank you Joshua for the feedback it's greatly appreciated. We do apologize, we have been experiencing very high call volume the times you have attempted on reaching us, which may have led to the issue. But I can advise that the number 888-963-9363 does work. Published on October 02, 2018
Great electric co.
Response: Thank you Laura for being a great customer! Published on October 02, 2018
Highway robbery rates
Response: Josephine- We apologize you are not pleased with the service. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. Your particular plan if Auto-pay is added you could save 20% off your usage. Please reach out to our customer care dept 888-963-9363 for anymore further questions or concerns. Published on October 02, 2018
Good service look forward to working with the company
Response: Elihu- We look forward to providing you service & having you as a customer. Thanks for the feedback. Published on October 02, 2018
So far so good.
Response: Thank you Donna for the 5 star review! Published on October 02, 2018
Like lots very simple and easy thank you so much been without electricity over thirty days thanks you guys are great and affordable very much appreciate you and your service because txu way overcharged and ripped a lot of people off i hope my casa electricity comes on tomorrow by five pm thanks guys
Response: Sarah- Thank you so much for the positive feedback it's greatly appreciated(: Published on October 02, 2018
I have used Payless Powerfor my electricity service in the past. A friend recommended it to me. I’ve moved on my own again and did not hesitate to use Payless Power again for my electricity services. The process is easy and quick and it works for me to maintain my budget. The text alerts keep me posted on my bill status. I would highly recommend this service to anyone!
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on September 30, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
