Payless Power Reviews
Read reviews from Payless Power customers
Great service and very easy to work with absolutely amazing company
Response: Hi Monterrius, Thank you so much for taking the time to share your experience! We’re thrilled to hear that you found our service great and easy to work with. That kind of feedback means a lot to us. It’s clear that a smooth and positive experience matters to you, and we’re glad we could deliver on that. Your words reinforce the effort our team puts into making every interaction seamless and enjoyable. Published on July 29, 2025
Cool thanks for sharing
Response: Hi Tierra, Thanks so much for the 5-star review—your support means a lot! We’re glad you found the content worth sharing. If there’s anything specific that stood out to you or anything you’d love to see more of, we’re all ears. Your feedback helps us keep things fresh and relevant, and we’d love to keep delivering experiences that make you say “cool” every time. Published on July 28, 2025
Great service and customer support. Easy to use online service
Response: Hi Alan, Thank you for sharing your experience with us! We’re so glad to hear that you found the service easy to use and that our customer support team delivered the level of care we strive for. It’s always encouraging to know when our efforts make a difference, and your feedback reinforces the importance of keeping things simple and supportive for our customers. Published on July 25, 2025
Happy with this service
Response: Hi Kenia, Thank you so much for sharing your experience with us! We’re glad to hear you’re happy with the service—that truly means a lot. It’s always encouraging to know when we’re meeting expectations, and your feedback helps us continue to provide the level of care and support our customers deserve. Published on July 25, 2025
THIS COMPANY IS A FRAUD AND I WILL EXPOSE THEM FOR CHARGING $1 + PER Kwh when I clearly states KWh prices in cents form not dollar
Response: Hi M J, Thank you for taking the time to share your feedback. We understand how frustrating it can be when pricing details appear unclear or unexpected, especially when it comes to something as important as energy costs. We hear your concern about the rate being shown as $1+ per kWh, and we want to help clarify what might be causing that discrepancy. In most cases, kWh rates are indeed listed in cents, and if you're seeing a dollar amount, it could be due to additional charges or fees bundled into the total cost per kWh on your bill or dashboard. Sometimes taxes, delivery fees, or usage tiers can affect how the final rate is displayed. To get to the bottom of this and ensure everything is accurate, we’d love to take a closer look at your account details. If you're open to it, please reach out to our Customer Care Team directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. That way, we can walk through it together and make sure everything is transparent and correct. Published on July 24, 2025
Absolutely love the payment process of Payless power. It is super convenient, fast, easy to use!
Response: Hi Ashley, Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the convenience and ease of our payment process. It’s great to know that it’s making things faster and simpler for you—that’s exactly what we aim for. Your feedback reinforces the importance of keeping things user-friendly, and we’re always looking for ways to make your experience even better. Published on July 24, 2025
Great company to have
Response: Hi Edeher, Thank you for sharing your experience! It’s great to hear that you consider us a “great company to have.” That kind of feedback means a lot to our team. We’re always listening to what our customers say, and your words help us understand what’s working well. Knowing that we’ve made a positive impact encourages us to keep delivering the kind of service you value. Published on July 24, 2025
Great Customer Service Great Rates Very Professional & Patient When Customers Are In Need Of An Extension Thank You Payless Power
Response: Hi Barbara, Thank you so much for sharing your experience! It’s wonderful to hear that our team’s professionalism and patience made a difference when you needed an extension. We understand how important flexibility can be, and we’re committed to making sure our customers feel supported every step of the way. Your kind words about our customer service and rates truly mean a lot. We’re always working to provide reliable service that meets your needs, and feedback like yours helps us continue to improve and serve you better. Published on July 24, 2025
Easy to use and can help you see how much power you use day to day.
Response: Hi Steven, Thank you for sharing your experience! It’s great to hear that you’ve found the platform easy to use and helpful in tracking your daily power usage. That kind of insight can really make a difference in managing energy more efficiently. Published on July 24, 2025
Easy to use and can help you see how much power you use day to day.
Response: Hi Steven, Thank you for sharing your experience! It’s great to hear that you’ve found the platform easy to use and helpful in tracking your daily power usage. That kind of insight can really make a difference in understanding and managing energy habits. Published on July 23, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
