Payless Power Reviews
Read reviews from Payless Power customers
Good service overall
Response: Hi Karina, Thank you for sharing your thoughts with us! We’re glad to hear you had a good experience overall. It means a lot that you took the time to let us know. We’re committed to making every interaction a great one! Published on August 21, 2025
Great customer service and support would recommend to family and friends
Response: Hi Geneva, Thank you so much for sharing your experience! It’s wonderful to hear that our customer service and support made a positive impression. We truly value your recommendation to family and friends—that kind of trust means everything to us. Published on August 21, 2025
Great customer service and support would recommend to family and friends
Response: Hi Geneva, Thank you so much for sharing your experience! It’s wonderful to hear that our customer service and support made a positive impression. We truly value your recommendation to family and friends—that kind of trust means everything to us. Published on August 21, 2025
Thank you! Would recommend
Response: Hi Latoya, Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience was a positive one. It means a lot to us that you took the time to share your feedback. We’re always listening closely to what our customers have to say, and knowing that you’d recommend us tells us we’re on the right track. Published on August 21, 2025
Very easy to access
Response: Hi Maria, Thank you for sharing your experience with us. It’s great to hear that you found our service very easy to access — that kind of convenience is exactly what we aim to provide. We understand how important it is for things to work smoothly, especially when you're trying to get something done quickly. Your feedback reassures us that we're on the right track, and it helps us continue improving the experience for everyone. Published on August 20, 2025
Super easy to do
Response: Hi Lisa, Thank you for sharing your experience! It’s great to hear that the process felt super easy for you. We’re always listening closely to feedback like yours because it helps us understand what’s working well for our customers. Ease and simplicity are exactly what we aim for, so knowing that it came through in your experience means a lot. Published on August 20, 2025
Nice low starting rate to get service when you need it the most. It’s so hot outside and my electric company wouldn’t let me extend my bill for my overdue bill, so I had to switch to Payless, and now, I’m paying less!!!
Response: Hi Brian, Thank you for sharing your experience! We hear you—when the heat is relentless and options feel limited, having access to reliable service at a fair rate can make a big difference. It’s great to know that switching to Payless helped ease the pressure and gave you the support you needed right when it mattered most. We’re committed to making energy more accessible, especially during tough times, and your story is a powerful reminder of why that matters. Published on August 19, 2025
Easy fast and dependable ready to go !
Response: Hi Priscilla, Thank you for sharing your experience! It’s great to hear that you found our service easy, fast, and dependable—just what we aim for. We understand how important it is to have things ready to go when you need them, and we’re glad we could deliver that for you. Published on August 18, 2025
Have used before and very satisfied with service
Response: Hi Maria, Thank you so much for sharing your experience with us! We’re glad to hear that you’ve used our service before and that it met your expectations. It means a lot to know that our efforts have made a positive impression. We truly value your continued trust and support. Published on August 18, 2025
Great service fast reliable not to expensive can pay very easy recommended highly
Response: Hi Chad, Thank you so much for sharing your experience! It’s great to hear that you found our service fast, reliable, and easy to use. We understand how important it is to have a smooth and affordable process, and we’re glad we could deliver that for you. Your recommendation means a lot—it helps others know what to expect and motivates our team to keep improving. Published on August 18, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
