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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Fast and easy service
Response: Thank you for taking the time to share your experience, Angeles. We're pleased to know that your service was fast and easy. We appreciate your support and look forward to serving you again. Published on October 20, 2026
Ill be a loyal customer as long as the company is in operation. Ive never been happier than i am now with payless power. Their customer service is outstanding, my bill is very affordable,and I can keep track of my usage daily thru text!
Response: Thank you, Lora, for your amazing feedback! We're thrilled to hear that you've had such a positive experience with Payless Power. Knowing that you find our service affordable, enjoy tracking your usage through our daily text updates, and appreciate our customer care means the world to us. Your loyalty and support motivate us to continue providing the reliable service you deserve. Thank you for being a valued customer! 💙⚡ Published on October 19, 2026
Customer service is outstanding. Never had any problems.
Response: Hi Christine, Thank you for the 5-star review! We're thrilled to hear that you've had such a positive experience with our customer service and that we’ve been able to meet your needs without any issues. Feedback like yours means a lot to our team and motivates us to continue providing the reliable service our customers deserve. Thank you for choosing Payless Power, Christine! 💙🔌 Published on October 18, 2026
Quick and fast! Thanks
Response: Jamila,Thank you for the 5-star review! We're so glad to hear your experience was quick and fast. We appreciate you taking the time to share your feedback and thank you for choosing us. We're always here to help! Published on October 16, 2026
I have no worries as long as I’ve been with this company !!! Thank you for a great job
Response: Thank you so much for your 5-star review, Allison! We're thrilled to hear that you've had such a worry-free experience with us. Your loyalty and trust mean a lot, and we're grateful for the opportunity to serve you. Thank you for your kind words and continued support. We look forward to being here for you for many years to come! Published on October 16, 2026
Thank you greatly for your support and service
Response: Thank you so much, Darlene! We greatly appreciate your support and your kind words. It means a lot to know that you've had a positive experience with our service. Thank you for trusting Payless Power to serve your energy needs. We truly value you as a customer and look forward to continuing to provide dependable service for you! Published on October 16, 2026
I love it. Dependable and safe
Response: Thank you so much, Gabriella! We're happy to hear that you've had a dependable experience with our service and that you feel confident choosing Payless Power. That's exactly what we strive to provide every day. We truly appreciate your support and your 5-star review. Thank you for being a valued customer! Published on October 16, 2026
Convenient and easy to use
Response: Thank you for your wonderful feedback, Sonia! We’re delighted to hear that you find our service convenient and easy to use. We work hard to make managing your electricity account as simple as possible, and it’s great to know we’re meeting your expectations. Thank you for choosing us and for being a valued customer! 😊 Published on October 15, 2026
I appreciate there notifications
Response: Thank you for your review, Alys! We’re happy to know that you appreciate our notifications. Keeping customers informed about their account and usage is important to us, and we're glad those updates have been helpful. Thank you for your support and for allowing us to serve you. Published on October 15, 2026
I love the pay as you go
Response: Thank you for sharing your feedback, Ima! We're so glad to hear that you love the flexibility and convenience of our pay-as-you-go service. Our goal is to help customers stay in control of their electricity usage and budget. We appreciate you choosing us and thank you for being a valued customer. Published on October 15, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.