Payless Power Reviews
Read reviews from Payless Power customers
Easy to navigate system, fast and friendly service by REAL people.
Response: Hi Stella, Thank you for sharing your experience! It’s great to hear that you found the system easy to navigate and enjoyed fast, friendly service from real people. We’re always listening closely to what matters most to our customers, and your feedback reinforces the importance of keeping things simple and personal. We’re committed to making every interaction feel just as smooth and human-centered as yours did. Published on September 29, 2025
I need my proof of service for my apartments please!!!
Response: Hi Raul, Thank you for reaching out. I understand you're looking to receive your proof of service for your apartment, and I can see how important it is to have that documentation ready when you need it. We’ve gone ahead and processed your request, and you can expect the proof of service to be sent to the email address listed on your account by the end of the day today. If you ever need immediate assistance in the future, our Customer Care Team is available by phone at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM. We also offer email support after hours: Monday–Friday from 5:00 PM to 9:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 8:00 PM. Published on September 29, 2025
So easy to switch and affordable!!!!
Response: Hi Ginger, Thank you so much for sharing your experience! It’s great to hear that the switch was easy and the pricing worked well for you — that’s exactly the kind of simplicity and value we aim to deliver. We understand how important it is to have a smooth transition and affordable options, and it’s rewarding to know that we met those expectations for you. Published on September 23, 2025
Very good service
Response: Hi Shanice, Thank you for sharing your experience with us! We’re glad to hear you received very good service. It means a lot to know that our team was able to meet your expectations. We’re always listening closely to feedback like yours to ensure every interaction is smooth, helpful, and leaves a positive impression. Published on September 22, 2025
The best electric company.
Response: Hi Brittany, Thank you so much for sharing your experience! It’s wonderful to hear that you consider us the best electric company — that kind of feedback truly energizes our team. We’re always listening to what matters most to our customers, and knowing that we’ve earned your trust means a lot. Your words reflect the kind of service we strive to deliver every day. Published on September 22, 2025
So far so good really helping me with budgeting my funds
Response: Hi Eternity, Thank you for sharing your experience! It’s great to hear that things are going well and that the support you're receiving is helping you stay on track with budgeting. Managing finances can be challenging, so knowing that you're finding value in the process really matters. Published on September 19, 2025
I just love the service it helpse out alot
Response: Hi Raymon, Thank you so much for sharing your experience! It’s great to hear that the service has been a big help to you. We’re always listening to feedback like yours to understand what’s working well and how we can continue to support you even better. Your appreciation means a lot to our team, and we’re committed to making sure your experience stays just as positive moving forward. Published on September 18, 2025
Love the ease of use and daily updates, makes it very seamless to use
Response: Hi Quinn, Thank you for sharing your experience! It’s great to hear that the ease of use and daily updates are making things seamless for you. We designed the platform with simplicity and consistency in mind, so knowing it’s working well for you really reinforces that goal. Published on September 18, 2025
It is expensive but it’s good it u need it and can’t afford to put a deposit down.
Response: Hi Dachya, Thank you for sharing your thoughts. We understand that affordability is a key concern, especially when upfront deposits aren’t an option. It’s great to hear that our service was able to meet your needs in that situation. We strive to offer competitive rates that reflect the value and flexibility our customers are looking for. If you're ever curious about how our pricing compares, you can explore other providers at PowerToChoose.org — a helpful resource for reviewing options side by side. If you have any questions or need help navigating those choices, we’re here to support you! Published on September 17, 2025
Best electricity company I’ve had so far.
Response: Hi Hector, Thank you for sharing your experience! It’s great to hear that your time with us has been the best so far. We’re always listening to what matters most to our customers, and feedback like yours helps us stay focused on delivering reliable service and support. We understand how important it is to feel confident in your electricity provider, and we’re glad to know we’re meeting your expectations. Published on September 15, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
