New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Loving it!! All I can say.📈
Response: Hi John, We love hearing that you’re loving it! Thank you for the 5-star review and for choosing Payless Power! Published on October 09, 2026
Great ,easy service !!
Response: Hi Cruz, Thank you for your 5-star review! We’re glad our service has been easy and convenient for you. We truly appreciate your support! Published on October 09, 2026
They are the best
Response: Hi Bobby, Thank you for the 5 stars and the wonderful compliment! We’re happy you’ve had a great experience and appreciate you choosing Payless Power! Published on October 09, 2026
…………….
Response: We appreciate your 5-star rating! Thank you for your support and for choosing Payless Power. Published on October 09, 2026
……………..
Response: Hi Faye, Thank you for the 5 stars! We’re glad you had a great experience and appreciate you choosing Payless Power! Published on October 09, 2026
Great service and great customer service.
Response: Hi Lionel, Thank you for the 5-star review! We're thrilled to hear that you've had a great experience with both our service and our customer service team. We understand how important it is to have dependable service and helpful support whenever you need assistance. Your feedback lets us know that we're delivering the level of care and reliability that our customers deserve, and we truly appreciate you taking the time to share your experience. We'll continue working hard to provide the great service you've come to expect. Thank you again, Lionel, for your kind words, your support, and for choosing us. We look forward to serving you for many years to come! Published on October 08, 2026
Thank you perfect service
Response: Hi Blanca, Thank you for the 5-star review! We're delighted to hear that you've had a perfect service experience with us. Providing reliable service and meeting our customers' expectations is our top priority, so it's wonderful to know that we've earned your confidence. Your feedback is a great reminder of the impact that quality service can make. We'll continue working hard to deliver the same level of care and reliability that you appreciate. Thank you again, Blanca, for your kind words, your support, and for choosing us. We look forward to serving you for many years to come! Published on October 08, 2026
Easy transactions…always informed…very easy to keep track of our usage. Thank u
Response: Thank you for your 5-star review, Shannon! We're glad you find our service easy to use and that tracking your energy usage is simple and convenient. We appreciate your support and thank you for choosing Payless Power. Published on October 06, 2026
Thank you in advance for having such an easy and trusting relationship with your customers…the app is very user friendly. I recommend everyone I know to change electric providers…payless power is so reasonable and it is very reliable when you have to make changes due to everyday circumstances.
Response: Thank you for your 5-star review, Jennifer! We're grateful for your recommendation and pleased to hear our app and service make managing your account easy and convenient. Your trust means a lot to us. Published on October 06, 2026
Excellent service I love it helped me out so much!
Response: Thank you for your 5-star review, Greg! Knowing our service has been helpful means a lot to us. We appreciate your support and are grateful you chose Payless Power. Published on October 06, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
