Payless Power Reviews
Read reviews from Payless Power customers
This way is much better when 253 people ahead of you on the phone
Response: Hi Takea, Thank you for sharing your experience! We hear you—waiting behind 253 people on the phone can be incredibly frustrating. It’s great to know that this way of connecting worked better for you. We’re always looking for ways to improve how we support our customers, and feedback like yours helps us understand what’s working. If there’s anything else we can do to make your experience even smoother, we’re here and ready to help. Published on July 22, 2025
just thank you so much
Response: Hi Gladys, Thank you so much for taking the time to share your kind words. It truly means a lot to hear that your experience left such a positive impression. We’re always listening closely to feedback like yours—it helps us understand what’s working well and continue building on it. Your appreciation encourages our team to keep delivering the care and attention every customer deserves. If there’s ever anything more we can do to support you, we’re here and ready to help. Published on July 22, 2025
I love your service..every one is friendly. And helpful..ty for your service..
Response: Hi Juan, Thank you so much for sharing your experience with us! It’s wonderful to hear that you’ve felt supported by our team and that their friendliness and helpfulness stood out to you. We truly value your kind words and the time you took to let us know how we’re doing. Your feedback reminds us why we do what we do—creating a positive and welcoming experience for every customer. Looking forward to continuing to serve you! Published on July 22, 2025
Excellent service
Response: Hi Maria, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you received excellent service! It means a lot to know that our efforts made a positive impact. We’re always striving to provide the best support possible, and feedback like yours lets us know we’re on the right track. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re here for you! Published on July 22, 2025
Been great so far thank you so much
Response: Hi Margaret, Thank you so much for sharing your experience with us! It’s wonderful to hear that things have been great so far — we truly appreciate you taking the time to let us know. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Knowing that your experience has been positive motivates our team to keep delivering the kind of care and support you deserve. Published on July 22, 2025
I have had service with this company for years now and I’m so proud to say you’re the best Power Company ever!!! I have never had issues!!!
Response: Hi Debra, Thank you so much for taking the time to share your experience! It means a lot to hear that you've been with us for years and continue to feel proud of the service we provide. We truly appreciate your kind words and the trust you've placed in us. Knowing that you've never had any issues and consider us the best power company ever is incredibly motivating for our entire team. Your feedback reminds us why we do what we do—ensuring reliable service and a positive experience for every customer, every day. If there's ever anything you need or any way we can continue to support you, we're always here to help. Published on July 22, 2025
I like this company actually!
Response: Hi Priscilla, Thank you so much for sharing your thoughts! We’re really glad to hear that you like our company — that means a lot to us. It’s always encouraging to know when our efforts are making a positive impact. Your feedback helps us stay motivated and continue improving the experience for customers like you. If there’s ever anything more we can do to make your experience even better, we’re here and ready to help! Published on July 22, 2025
I like that we get a regular reporting of daily use so that we as a family can become more diligent about wasting electricity.
Response: Hi Manuela, Thank you for sharing your experience! It’s great to hear that the daily usage reports are helping your family become more mindful about electricity consumption. That kind of awareness can make a big difference—not just in reducing waste, but also in building long-term habits that benefit both your household and the environment. We designed the reporting feature with exactly that goal in mind: to empower families like yours with clear, actionable insights. Published on July 18, 2025
To easy! Very fast connection
Response: Hi John, Thank you for taking the time to share your experience! It’s great to hear that the connection process felt easy and fast for you — that’s exactly the kind of seamless service we aim to provide. We understand how important speed and simplicity are, especially when you're eager to get started. Your feedback reinforces that we're on the right track, and it motivates us to keep delivering that level of efficiency for every customer. Published on July 18, 2025
Great job thanks
Response: Hi Daniel, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience. It means a lot to us that you took the time to share your feedback. We’re always working to deliver the best possible service, and hearing that we did a great job lets us know we’re on the right track. If there’s ever anything more we can do to make your experience even better, we’re here and ready to help. Published on July 18, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
