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Payless Power Reviews

Read reviews from Payless Power customers

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Great company enjoy always work with u

Response: Thank you for being a great customer! Published on April 20, 2020

No comment at this time

Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on April 20, 2020

Convent. Got tired of big companies taking advantage. This way I can see my usage in the whole matter.

Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on April 20, 2020

I like this payment it’s easy

Response: Glad we can make your payment method easy as possible! Published on April 20, 2020

Convent. Got tired of big companies taking advantage. This way I can see my usage in the whole matter.

Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on April 20, 2020

Simple and fast, can’t ask for much more than that.

Response: Glad we can make your service experience easy & convenient to use. Published on April 20, 2020

Thanks again second time using the service and I have been very pleased

Response: Thank you so much Timothy for your feedback it’s greatly appreciated! Published on April 20, 2020

Thanks again second time using the service and I have been very pleased

Response: Thank you so much Timothy for your feedback it's greatly appreciated! Published on April 20, 2020

Very helpful and I value your options

Response: Thank you so much Morris for your feedback it's greatly appreciated! Published on April 20, 2020

I only called to find out about prices, and they created a new account for me, without my previous authorization. I finished the conversation by telling the salesman that the rate he was offering me is higher than the one I already have. This salesman (Mr. Rudy), deceptive, only to get a commission, evidently had already created an account for me. I even got an email and a text message saying “welcome” and giving me my account number. A disaster! So not serious and so unprofessional!

Response: Maria, Thank you for commenting. We apologize for the experience. Our process here at Payless Power, we gather customers information in case they are still shopping around and decide to come to Payless Power they're already in the system. Your account is not active it's just an enrollment. We can cancel the enrollment per your request, please contact us at 888-963-9363. Published on April 17, 2020

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.