New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very good easy going process
Response: Thank you for sharing your service experience it's greatly appreciated! Published on July 15, 2020
Really easy i love it
Response: Glad we can make your service experience easy and convenient as possible! Published on July 15, 2020
Fast response! Great customer service!
Response: Thank you so much for being a great customer! Published on July 15, 2020
Fast response! Great customer service!
Response: Thank you for being a great customer! Published on July 13, 2020
Very quick n easy
Response: Thank you Carolyn for the feedback it's greatly appreciated! Published on July 13, 2020
Very quick n easy
Response: Glad we can make your online experience fast and convenient! Published on July 13, 2020
Hi I appreciate the prepaid service
Response: Hi, We appreciate having you as new customer. Thank you for the feedback! Published on July 13, 2020
Awesome ???? turn on my ????
Response: Thank you for the feedback it's greatly appreciated! Published on July 13, 2020
IF I COULD GIVE THEM ZERO I WOULD I HAD TO PAY A NEW ACTIVATION FEE BECAUSE MY APARTMENT GAVE ME THE WRONG APARTMENT SO 75 both times they STILL HAVENT REFUND MY MONEY. THE LADY I JUST SPOKEN WITH HAD AN ATTITUDE & JUST HUNG UP IN MY FACE BEFORE I COULD SAY ANYTHING ELSE! AFFORDABLE BUT BAD VERY BAD CUSTOMER SERVICES
Response: We apologize for the experience.Here at Payless Power we strive to treat every customer with professionalism and respect. A supervisor will contact you to discuss your concerns. Published on July 13, 2020
I love this electric company. There’s no opening an envelope with a high electricity bill. I would highly recommend.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 13, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
