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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Very great service! Easy and Affordable! Payless Power is a excellent choice!
Response: Thank you for being a great customer! Published on July 15, 2020
Plan to close account after sale of home on July 30th, 3020. Out-of-state owner. Paula Anderson
Response: Hello Paula, Please contact us when you are ready to close the account at 888-963-9363. Published on July 15, 2020
need help paying me bill it’s to much
Response: Hello- Thank you for commenting we will be more than happy to assist you. Please contact us at 888-963-9363. Published on July 15, 2020
Always a daily alert to let me know my balance, and power usage!! Paying is as easy as login, hit the card you want to charge and put in the amount and hit pay!! Never had any problems, always easy to get ahold of customer service!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 15, 2020
don’t care for daily updates but the last few days is a nice reminder.
Response: Thank you for the feedback it's greatly appreciated! Published on July 15, 2020
Awesome ???? turn on my ????
Response: We look forward to having you as a new customer! Published on July 15, 2020
Easy to use and manage. The alerts are helpful.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 15, 2020
I need better rates or I am going to change company’s
Response: Ignacio, Thank you for commenting. Please contact us at 888-963-9363 so we may further assist you. Published on July 15, 2020
Signing up was easy and convenient. I was a prior customer and returned to payless power because this ppl provider does have the better rates and services.
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on July 15, 2020
Response: Thank you for rating Payless Power! Published on July 15, 2020
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.