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Payless Power Reviews

Read reviews from Payless Power customers

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We have plans to support you and your energy needs

Keeping up with payments is fast and easy.

Response: Glad we can make your service experience easy to use and manage! Published on October 02, 2020

Thank You ???? For Such Great Service

Response: Thank you for being a great customer! Published on October 02, 2020

It’s a very good service

Response: Thank you Maria for sharing your service experience it's greatly appreciated! Published on October 02, 2020

This is getting to be stupid. I’m being charged for electricity that I’m not even using. My electricity has been off going on a month now. And I’m -$19.00. How am I negative when I’m not even using anything.

Response: Jody, Based on your comments you are confused as to why your balance continues to increase even though your power is off. Its not a good thing to be frustrated and confused about your billing and we understand how that might be confusing. We can clarify this for you though. Previously you requested a deferred payment plan. Under this plan we advanced a credit for you and set up a weekly payment schedule. The jumps in your owed balance are a result of those installments coming due. You can confirm this by logging into your MyAccount Portal… your itemized daily charges are visible and you can make a payment to settle the account right there. If you wish to maintain or close your account you can also call us at 888 963 9363 so we can help you take of this. Published on October 02, 2020

I LOVE HOW EASY IT IS TO MAKE PAYMENTS WITH THE PAYLESS POWER APP!

Response: Lisa, Thank you for the awesome feedback! Glad we can make your service experience easy as possible! Published on September 28, 2020

Response: Thank you for rating Payless Power. Published on September 28, 2020

i would like to see daily usage

Response: Laura, We send daily notifications email or text message. Please contact us at 888-963-9363 if you are not receiving either. Published on September 28, 2020

Easy company to use

Response: Thank you for the 5 star review! Published on September 28, 2020

We have had no issues with our services since we started with you all.

Response: Thank you Angela for the awesome feedback! Published on September 28, 2020

New customer and the process has been wonderful

Response: We look forward to having you as a new customer! Published on September 28, 2020

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*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023