Payless Power Reviews
Read reviews from Payless Power customers
Great service!!!
Response: Thank you for being a great customer! Published on April 24, 2020
Terrible!!! I thought this was a good company it but not for me!!!
Response: We are truly thankful for trying our service. We would like the opportunity to improve how we serve you and our other customers. Would you please reach out to us by phone or email, so that we can get more information on how to improve? Published on April 24, 2020
Necesito un comprobante para el léase del apartamento
Response: Javier, contáctanos por correo electrónico a www.paylesspower.com o por teléfono al 888-963-9363 para que podamos ayudarte más. Published on April 22, 2020
I’ve been with payless power before and I really appreciate your business!
Response: Welcome back Priscilla we appreciate you. Published on April 22, 2020
Should have a friend referral discount
Response: Thank you for the feedback it's greatly appreciated! Published on April 22, 2020
Layla, was easy to talk with and answered all of my questions.
Response: Deirdre, Thank you for sharing your customer service experience! Glad she was able to help answer all your questions. Published on April 22, 2020
It was simple to use accept for this message
Response: Thank you Joann for your feedback it's greatly appreciated. Published on April 22, 2020
Payless power turned off my power for 38 cents! During this time???!!! So much for customer loyalty!!!
Response: Ms. Saunier. Thank you for taking the time to reach out .I can see that you are very frustrated that you power is off. That’s not a good thing in any circumstances and especially now. If you contact us at 888 963 9363 we have several options to quickly restore your service. As a Texas based family owned and operated business, Payless Power takes its relationship with our customers seriously. That’s is why we offer same day account protections and deferred payment plans to assist customers who are struggling to pay their bills. We also do not chare disconnection or reconnection fees and you can get reconnected usually within an hour for as little as $20 pre-payment. No customer who is unable to pay the morning they are due for disconnection has to be disconnected as long as they contact us. We have options. Also , if you have recently lost employment due to the Covid-19 situation there is a State program designed to assist you with your electricity account. Please visit https://paylesspower.com/covid-19-response/ for information on how to enroll. Published on April 21, 2020
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Response: Thank you for rating Payless Power. Published on April 20, 2020
Good service highly recommend
Response: Thank you so much Salvador for sharing your feedback! Published on April 20, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
