
Payless Power Reviews
Read reviews from Payless Power customers
I think the service is good for people aren’t able to pay a lot of money on light and able to pay what they can makes things a lot easier for some people. Great customer service. At least the ones I have encountered with.
Sondra N.
in Arlington
Published on March 05, 2020
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on March 05, 2020
I’m looking forward to the great savings
Jonie P.
in Point
Published on March 05, 2020
Response: Thank you Jonie for the feedback it's greatly appreciated! Published on March 05, 2020
The service is awesome Thank you
Iona C.
in Houston
Published on March 05, 2020
Response: Thank you for being an awesome customer! Published on March 05, 2020
My bill is going high, please someone should look into it otherwise I will switch to another service provider. Thanks
Chris I.
in Houston
Published on March 04, 2020
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on March 04, 2020
I use to pay for what I used, now I have to pay whether I use energy or not. $3/day is alot for not using any power. Not happy with this new change. I do like the automaticity of the service, how I can pay for it from my phone and its immediate.
Christina H.
in Whitehouse
Published on March 04, 2020
Response: Chrsitina, thank you for commenting. We do apologize for the experience. The Plan that we offer is for customers who use between the normal usage to very high usage. This includes the first 17 kwh in the daily fee, also will save you money during the high usage months. For a low usage customer you will be able to budget because you know how much it will cost on a daily or monthly basis. For any questions or concerns please contact us at 888-963-9363. Published on March 04, 2020
Love that I cam keep up with how much is in there. It’s very affordable and I have already gotten family members to make the switch.
Christi R.
in Pharr
Published on March 02, 2020
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on March 02, 2020
Super easy to set up and get started! Website is easy to navigate and very user friendly.
Jeff M.
in South Padre Island
Published on March 02, 2020
Response: We're glad we could provide you all the tools needed to make your experience as easy and efficient as possible! Published on March 02, 2020
Very easy to do
Marielena A.
in San Angelo
Published on March 02, 2020
Response: Thank you so much for your great review! Published on March 02, 2020
Sign up was easy
Beverly J.
in Haltom City
Published on March 02, 2020
Response: We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on March 02, 2020
Great communication easy to add money
Siemone A.
in Dallas
Published on March 02, 2020
Response: Thank you so much for your great review!...We thank you for being a loyal customer! Published on March 02, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.