Payless Power Reviews
Read reviews from Payless Power customers
I’m still waiting on the company to reimburse me the 9 days I was over charged.
Response: Amanda, Thank you for commenting. If you could please contact us at 888-963-9363 so we may cover this with you independently. Published on August 19, 2019
This service has been way more expensive than I was told it would be. Can someone please call me to Discuss ASAP
Response: David, we do apologize for your experience. A supervisor will be contacting you shortly to go over your account. Published on August 12, 2019
This is ridiculous!! $15 for 1 day… so expensive I have to pay just b4cause I need electricity but I will change my provider this week
Response: We understand the frustration that the cost of electricity rises in the summer or sometimes the winter here in Texas because energy consumption increases substantially with the temperature changes outside. The key driver of higher energy cost is because the air conditioning and heating systems work much harder when it is hot or cold outside. Just like a refrigerator, the HVAC system in a home turns on based on the desired temperature set on the thermostat and these systems do so whether someone is home or not. Our blog contains many articles on energy savings tips, which can be viewed at https://paylesspower.com/blog/. We also offer a discount program to save 20% off of our standard rate by maintaining a balance above $35 or more. A supervisor would love to speak to you to see if we can do something to meet your expectations. If you would contact us at https://paylesspower.com/contact-us/, then we can have someone review your account immediately to see if there is anything further we can do to help. Thank you for your feedback it's greatly appreciated. Published on July 08, 2019
I have kids IT shouldnt just Turn the Power off like that
Response: Thank you Tamika, for commenting. We understand and apologize for the inconvenience we are currently working with the customers. Please contact us for anymore questions or concerns at 888-963-9363. Published on May 28, 2019
Yall suck and yall think ya slick .. Shit got me paying every week
Response: Bri, Thank you for commenting. Your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on May 17, 2019
I’m very upset . I already paid my deposit amount of $39. I don’t know why I am paying it a second time . I came home now and have two dogs with my electricity out . With no notice to me . I am very disappointed. I want a call ASAP .
Response: Kira, We apologize for your experience. A Supervisor will review your account and will contact you as soon as possible to the number provided on the review. Published on April 30, 2019
It was great great great great great great great great great great great great great great great great great great
Response: Thank you for rating Payless Power! Published on April 01, 2019
This light company is something you get real quick until you. Can do better. I pay 20$ a day for 30 days add that up. Yeah it’s fast hookup but you pay more with theses guys a month. So it’s really not helping you and your family
Response: Ebony, Thank you for commenting. We apologize for your experience. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on February 28, 2019
Convenient and no hassle start up..my service was on within two hours of set up
Response: Thank you Julia for the feedback it's greatly appreciated. Published on February 25, 2019
Cost is super high. I am switching to another company
Response: Thank you for commenting. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate! Published on February 20, 2019
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
