Payless Power Reviews
Read reviews from Payless Power customers
I was told to call back before 7pm , after speaking with a representative at 629pm CENTRAL STANDARD TIME, I hung up realized I had my card , called back immediately and the department closed for the day. I was promised next day service when speaking to the representative. If this does not occur I need full refund. Thank you.
Response: We apologize for the experience. Our customer service department closes at 6, might have selected the wrong department to speak to causing to inform you they were closed. We will be more than happy to help you on completing your enrollment to avoid a delay in service. Published on July 06, 2020
So far so good. Process takes seconds, not minutes. Which is extremely convenient for me and my busy on the go life.
Response: Glad we can make your service experience fast and convenient! Published on July 01, 2020
Perfect solution to keeping power while house is up for sale. Staff courteous and professional. Hassle free and prompt service as promised.
Response: Thank you so much for sharing your awesome experience! Published on July 01, 2020
So easy to use and I get daily notifications!
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on July 01, 2020
Very easy program
Response: Thank you so much for the 5 star review! Published on June 30, 2020
Una de las compañías más caras una exageración lo que cobran no se la recomiendo a nadie
Response: Gracias por comentar Nos disculpamos por la experiencia. Published on June 30, 2020
Great fast and easy.
Response: Thank you for being a great customer! Published on June 30, 2020
Very easy program
Response: We are truly thankful for you as a customer and we thank you for taking the time to leave a review for our company. Published on June 30, 2020
This is easily the best way to look at your electric bills daily use and keep track of it. No paper bills that you can’t figure out. So easy to pay !
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on June 30, 2020
Useful for what it is, other than that, pretty pricey but in my opinion, it compensates.
Response: Thank you so much for the feedback it's greatly appreciated! Published on June 30, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
