Payless Power Reviews
Read reviews from Payless Power customers
It’s a very good service
Response: Thank you Maria for sharing your service experience it's greatly appreciated! Published on October 02, 2020
This is getting to be stupid. I’m being charged for electricity that I’m not even using. My electricity has been off going on a month now. And I’m -$19.00. How am I negative when I’m not even using anything.
Response: Jody, Based on your comments you are confused as to why your balance continues to increase even though your power is off. Its not a good thing to be frustrated and confused about your billing and we understand how that might be confusing. We can clarify this for you though. Previously you requested a deferred payment plan. Under this plan we advanced a credit for you and set up a weekly payment schedule. The jumps in your owed balance are a result of those installments coming due. You can confirm this by logging into your MyAccount Portal… your itemized daily charges are visible and you can make a payment to settle the account right there. If you wish to maintain or close your account you can also call us at 888 963 9363 so we can help you take of this. Published on October 02, 2020
I LOVE HOW EASY IT IS TO MAKE PAYMENTS WITH THE PAYLESS POWER APP!
Response: Lisa, Thank you for the awesome feedback! Glad we can make your service experience easy as possible! Published on September 28, 2020
Response: Thank you for rating Payless Power. Published on September 28, 2020
i would like to see daily usage
Response: Laura, We send daily notifications email or text message. Please contact us at 888-963-9363 if you are not receiving either. Published on September 28, 2020
Easy company to use
Response: Thank you for the 5 star review! Published on September 28, 2020
We have had no issues with our services since we started with you all.
Response: Thank you Angela for the awesome feedback! Published on September 28, 2020
New customer and the process has been wonderful
Response: We look forward to having you as a new customer! Published on September 28, 2020
They’re there when you need them- for any and all situations. Thanks PP!
Response: Thank you for your 5 star review! We appreciate your loyalty. We are proud to know that we meet your expectations and we are always looking to improvise our service. Published on September 28, 2020
I love the service
Response: Thank you for the 5 star review! Published on September 28, 2020
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
