Payless Power Reviews
Read reviews from Payless Power customers
Great job I love it
Response: Hi Earnest, Thank you for sharing your thoughts with us! It’s great to hear that you had such a positive experience and that everything met your expectations. Your feedback means a lot because it shows us we’re delivering the quality and care our customers deserve. Published on November 20, 2025
Nice company and it was very easy to do online I love it
Response: Hi Andre, Thank you for sharing your experience! It’s great to hear that you found the process easy and convenient online—that’s exactly what we aim for. Your feedback reinforces that we’re on the right track, and it motivates us to keep improving. Published on November 20, 2025
Im new to this so hopefully it would be better
Response: Hi Natalia, Thank you for sharing your thoughts with us. Starting something new can feel uncertain, and it sounds like you’re hoping for an experience that truly meets your expectations. We appreciate you giving us the opportunity to show you what makes our service different. If there’s anything specific you’re looking for or any concerns you’d like us to address, we’re here to make sure your experience is smooth and positive. Please feel free to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM—we’re ready to help make this better for you. Published on November 20, 2025
Thanks u all r the best
Response: Hi Antwan, Thank you for sharing your feedback! It’s great to hear that our team made such a positive impression. We truly value your support and are committed to continuing that level of service every time you connect with us. Published on November 18, 2025
Great service and unbelievable experience
Response: Hi Daniel, Thank you for sharing your thoughts! It’s great to hear that the service and experience stood out to you. We truly value feedback like yours because it reinforces what matters most to our customers. Knowing that your experience was unbelievable motivates us to keep delivering that level of care every time. Published on November 17, 2025
Very good service
Response: Hi Paul, Thank you for sharing your feedback! It’s great to hear that you experienced very good service. We truly value your perspective because it helps us understand what’s working well for our customers. Published on November 14, 2025
New customer and the customer service team was very nice with account set up
Response: Hi Chaya, Thank you for sharing your experience! It’s great to hear that our team made your account setup smooth and pleasant. We truly value creating a welcoming start for new customers, and your feedback shows we’re on the right track. Published on November 14, 2025
Quick and easy setup .
Response: Hi Saidah, Thank you for sharing your experience! It’s great to hear that the setup process felt quick and easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to make things straightforward are working, and that means a lot to us. Published on November 13, 2025
Easy to work with ,daily price is very affordable and the communication to customer is very helpful in preventing loss of service and additional fees.
Response: Hi Robert, Thank you for sharing your experience with us! It’s great to hear that you found our team easy to work with and that our daily pricing meets your expectations. Your feedback about our communication being helpful in preventing service interruptions and extra fees really matters to us because that’s exactly what we aim to deliver—clear, proactive support that keeps things running smoothly. We’ll continue focusing on maintaining affordability and strong communication so your experience stays positive. Published on November 13, 2025
Fast effective and great customer service as well
Response: Hi Valexus, Thank you for sharing your experience! It’s great to hear that the service felt fast and effective for you—that’s exactly what we aim for. Your feedback about the customer service means a lot because it shows we’re meeting the standard you expect. Published on November 12, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
