Payless Power Reviews

Jonatan P. in Killeen
Published on August 03, 2026

Response: Hi Jonatan, Thank you for taking the time to leave a 5-star review and share your feedback. We're glad to hear you've had a positive experience and that our service stood out compared to other providers. Your comments are appreciated and help us understand what's working well for our customers. We value the opportunity to serve you and are committed to continuing to provide reliable service. If there's ever anything we can assist you with, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us! Published on August 03, 2026

Juan F. in Corpus Christi
Published on July 31, 2026

Response: Thank you, Juan, for your 5-star review! We're thrilled to hear you had a great experience. Comments like "Great Service Great Service Great Service" truly make our day and motivate our team to keep delivering the best possible customer service. Thank you for choosing Payless Power! We appreciate your support. ⭐⭐⭐⭐⭐ Published on July 31, 2026

Barbra R. in Fort Davis
Published on July 30, 2026

Response: Hi Barbara, Thank you for being a valued customer for over 15 years. It's wonderful to hear that you've had such a positive experience with PLP and that you've found our rates, customer service, and payment options to meet your needs over the years. We truly appreciate your loyalty and your kind words. Feedback like yours lets us know we're making a difference for our customers and motivates us to continue providing the reliable service and support you expect. Thank you again, Barbara, for taking the time to share your experience and for being part of the PP family! Published on July 30, 2026

Byron H. in Houston
Published on July 28, 2026

Response: Hi Byron, Thank you for taking the time to share your experience and for the 5-star review! We're glad to hear that the process was straightforward, informative, and efficient. Providing clear information and a smooth payment experience is what we strive for, and it's great to know our team delivered that for you. If there's ever anything else we can assist you with, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us, Byron! We appreciate your business and your feedback. Published on July 28, 2026

Tara P. in Baytown
Published on July 27, 2026

Response: Thank you so much for your wonderful 5-star review Tara! We're thrilled to hear that you've had such a positive experience with our Customer Care team. Providing excellent service and offering flexible options, such as payment arrangements and assistance programs when eligible, is something we strive for every day. We're glad our team has been able to help when needed and make managing your electric service a little easier. Thank you for choosing Payless Power and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve you! ⭐⭐⭐⭐⭐😊 Published on July 27, 2026

Marlon R. in Houston
Published on July 27, 2026

Response: ¡Muchas gracias por su reseña de 5 estrellas Marlon! Nos alegra saber que ha recibido un muy buen servicio. Agradecemos sinceramente su confianza y sus amables palabras. Esperamos seguir brindándole una excelente experiencia en el futuro. ¡Gracias por elegirnos! ⭐😊 Published on July 27, 2026

Nicole L. in Irving
Published on July 24, 2026

Response: Nicole, we're pleased to hear you've had a great experience as a customer and that everything has gone smoothly for you. It's wonderful to know your service has met your expectations without any issues. We appreciate you taking the time to share your feedback and are committed to continuing to provide the reliable experience you've come to expect. Thank you for being a valued customer! Published on July 24, 2026

Angel B. in Irving
Published on July 24, 2026

Response: Angel, we’re glad our team was able to help. We understand how important it is to have your service working properly, especially when you're away from home. We appreciate you sharing your experience and are happy to hear you’re hopeful everything will be back to normal when you return. If you need any additional assistance, we're here to help. Safe travels! Published on July 24, 2026

Annette S. in San Benito
Published on July 23, 2026

Response: Hi Annette, Thank you for sharing your experience. We're happy to hear that you find the service easy to use and that the low-balance reminders help you stay on top of your payments. We also appreciate you highlighting the flexibility the service provides, especially when managing a budget and balancing everyday expenses. Our goal is to make account management as convenient and accessible as possible, and it's great to know these features are making a positive difference for you. We'll continue working to provide tools and support that help meet your needs. Thank you for choosing us, Annette! Published on July 23, 2026