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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Fair, affordable prices.
Response: Hi Almissa, Thank you for the 5-star review! We're delighted to hear that you find our prices fair and affordable. Providing great value while delivering quality service is important to us, so it's rewarding to know that your experience reflects that commitment. Your feedback helps reinforce that we're meeting the needs of our customers, and we appreciate you taking the time to share your thoughts. We'll continue working hard to offer the benefits and service you expect at a price that makes sense. Thank you again, Almissa, for your support and for choosing us. We look forward to continuing to serve you! Published on September 17, 2026
I love the daily notifications.
Response: Hi Margo, Thank you for the 5-star review! We're thrilled to hear that you love the daily notifications. It's great to know they're helping you stay informed and engaged with the benefits and features available to you. Your feedback lets us know that these updates are providing value, and we're committed to continuing to deliver helpful and timely information. We appreciate you taking a moment to share your experience. Thank you again, Margo, for your support and for being a valued customer! We look forward to continuing to serve you. Published on September 17, 2026
Very good job and enjoyed the company
Response: Hi Michael, Thank you for the 5-star review! We're glad to hear that you felt we did a very good job and that you enjoyed your experience with our company. It's wonderful to know that our team and service made a positive impression. Feedback like yours encourages us to continue providing the quality service our customers deserve. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future. Thank you, Michael, for choosing us and for your support! Published on September 17, 2026
I have no complaints. More than I thought they would be. I’ve really enjoyed the credits as well.
Response: Hi Donald, Thank you for taking the time to share your experience and for the 5-star review! We're delighted to hear that your expectations were exceeded and that you've found even more value than anticipated. It's especially great to know you've been enjoying the credits as well. Your feedback lets us know we're delivering the kind of experience we strive to provide, and we appreciate you choosing us. We look forward to continuing to serve you and helping you make the most of all the benefits available. Thank you again, Donald, for your support and recommendation! Published on September 17, 2026
Affordable electricity price and good customer service. I highly recommend Payless Power to my friends and family. Thank you!
Response: Thank you for your 5-star review, David! We're delighted to hear that you've found our electricity pricing affordable and that you've had a positive experience with our customer service. We understand how important it is to have both reliable service and value, and it's wonderful to know we've met your expectations. We truly appreciate your recommendation to your friends and family. Referrals from satisfied customers like you are one of the greatest compliments we can receive, and your feedback encourages our team to continue delivering the high level of service our customers deserve. Thank you for choosing Payless Power, David. We value your support and look forward to continuing to serve your energy needs for years to come! Published on September 17, 2026
I am very happy with payless power service
Response: Thank you for your 5-star review, Tina! We're delighted to hear that you are very happy with your service from Payless Power. Knowing that we've been able to meet your expectations is wonderful feedback for our team and reinforces our commitment to providing reliable service and a positive customer experience. We appreciate you taking the time to share your thoughts. Your satisfaction is important to us, and we're grateful for the opportunity to serve your energy needs. Thank you for choosing us, Tina. We value your support and look forward to continuing to provide you with excellent service for years to come! Published on September 17, 2026
Easy, affordable and convenient.
Response: Thank you, Daisy, for your 5-star review! We're thrilled to hear that you found our service easy, affordable, and convenient. Providing a simple and budget-friendly experience for our customers is always our goal, and it's great to know we're delivering on that promise. We appreciate you taking the time to share your feedback and look forward to continuing to serve your needs! Published on September 17, 2026
I love it seems like it’s much more cheaper than the preflight company
Response: Thank you, Erica, for the 5-star review! We're delighted to hear that you're loving your experience and finding our pricing affordable. Providing great value while maintaining quality service is something we strive for every day. We appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future! Published on September 17, 2026
Miss Ashley the customer service rep who assisted me was excellent so prompt and professional it just made me so happy to be a Payless power customer I felt valued and respected the conversation went with ease and I had no problems with getting assistance with my bill I’m happy I renewed with your company and I would be delighted to tell friends and family members about what a wonderful company you are Miss Ashley deserves a raise and a promotion.
Response: Thank you for taking the time to leave such a wonderful review, Mary! We're delighted to hear about your positive experience with Ashley. It's great to know that her prompt, professional, and caring service made you feel valued and respected throughout your interaction. Providing helpful support and making the process as smooth as possible are goals we strive for every day, and it's encouraging to hear that Ashley delivered that experience for you. We're also grateful that we were able to assist with your bill and that your renewal process went smoothly. Your kind words about recommending us to your friends and family mean a great deal to our team. Thank you for being a loyal customer, Mary. We will be sure to share your recognition with Ashley and her leadership team. We appreciate your continued trust in us and look forward to serving you in the future! Published on September 17, 2026
No problems at all for over a year. I recommend payless power to everyone.
Response: Hi Keesta, Thank you for your wonderful review! We're thrilled to hear that you've had a positive, problem-free experience with us for over a year. Knowing that you'd recommend Payless Power to your friends and family means so much to our team. We work hard to provide reliable service and a great customer experience, and we're grateful for the trust you've placed in us. Thank you for being a valued customer and for sharing your recommendation with others! Best regards, - Payless Power Published on September 15, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
