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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
thank you thank you thank you ☺️
Response: Hi James, Thank you for your 5-star review! We're thrilled to hear that you've had such a positive experience with our service. Knowing that we've earned your appreciation means a lot to our team and reinforces our commitment to providing reliable electricity and excellent customer support. We appreciate you taking the time to share your kind words, James. We'll continue working hard to deliver the level of service you've come to expect. Thank you for being a valued customer! Published on October 29, 2026
Great service fast connection I would recommend them to everyone number ones prepaid lowest in price check them out u won’t be disappointed
Response: Hi Cynthia, Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with our service and that your connection was completed quickly. We understand how important it is to have an affordable electricity option with a smooth setup process, and it's great to know that our prepaid service has met your expectations. Your recommendation to others means a lot to us and lets us know we're delivering the value and convenience our customers are looking for. We appreciate you taking the time to share your experience, Cynthia. We'll continue working hard to provide reliable service, competitive pricing, and excellent customer support. Thank you for being a valued customer! Published on October 29, 2026
I’m good with the billing amount.
Response: Hi Julian, Thank you for your 5-star review! We're happy to hear that you're comfortable with your billing amount and that our service is meeting your expectations. We understand how important it is to have clear and manageable energy costs, and it's great to know that your current billing arrangement is working well for you. Feedback like yours lets us know we're providing value and helping make managing your electricity service easier. We appreciate you taking the time to share your experience, Julian. Thank you for being a valued customer, and we look forward to continuing to serve your energy needs! Published on October 29, 2026
👍👍👍👍
Response: Hi Shunta, Thank you for the 5-star review! We're excited to see all the thumbs up and know that you've had a great experience with our service. Your feedback lets us know that our efforts to provide reliable electricity and quality customer support are making a positive impact. We appreciate you taking a moment to share your satisfaction with us. Thank you for choosing us, Shunta. We look forward to continuing to provide the service you've come to expect! Published on October 29, 2026
I have always been pleased and satisfied with the service provided from Payless Power. When I needed to speak with Customer Services, they have always been polite and knowledgeable about any issues. The Payless Power website is very easy to understand and use when needed.
Response: Hi Charles, Thank you for your 5-star review and for sharing your experience with Payless Power. We're delighted to hear that you have been consistently pleased with our service and that our Customer Care team has been polite, knowledgeable, and helpful whenever you've needed assistance. It's also great to know that you find our website easy to understand and use, as we strive to make managing your account as simple and convenient as possible. Your feedback is truly appreciated and serves as encouragement for our team to continue delivering the level of service our customers deserve. Thank you for choosing Payless Power and for taking the time to recognize the efforts of our Customer Care representatives. If you ever need assistance in the future, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. Thank you again, for your continued trust and support! Published on October 28, 2026
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Response: Hi Jesus, Thank you for your 5-star rating and for choosing Payless Power. We appreciate your support and are pleased to know that your experience with our service earned such a positive review. Feedback like yours encourages our team to continue providing reliable service and assistance to our customers. If there is ever anything we can do to help with your account or answer any questions, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. Published on October 28, 2026
very easy to pay for the lights
Response: Hi Jada, Thank you for your 5-star review! We're glad to hear that paying for your electricity service has been easy and convenient. Providing a simple and hassle-free payment experience is important to us, and we appreciate you taking the time to share your feedback. If you ever have any questions or need assistance with your account, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. Published on October 28, 2026
Great service 10/10 recommend
Response: Hi Cindy, Thank you for taking the time to share your feedback and for your 5-star review! We are delighted to hear that you had a great experience and would recommend our service. Your kind words and support mean a lot to our team, and we are grateful for the opportunity to serve you. If you ever need assistance in the future, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, from 9:00 AM to 5:00 PM. Thank you again for choosing Payless Power, Cindy! We look forward to continuing to serve you. Published on October 28, 2026
This is serving my needs and gives me the flexibility I’m looking for.
Response: Thank you, John, for your 5-star review! We're delighted to hear that our service is meeting your needs and providing the flexibility you're looking for. Your feedback means a lot to us, and we're grateful you chose Payless Power. If you ever need assistance, our Customer Care team is available Monday through Friday from 9:00 AM to 5:00 PM at 1-888-963-9363. Published on October 27, 2026
The service is great so far!
Response: Thank you, Cynthia, for your 5-star review! We're delighted to hear that your experience has been great so far. Our team is committed to providing reliable service and excellent customer care, and we're grateful for the opportunity to serve you. Thank you for choosing Payless Power! 💙⚡️ Published on October 26, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
