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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love the service. My mother had it some years back and she loved it also.
Response: Hi Otha, Thank you for your kind review! We're delighted to hear that you love the service, and it's especially meaningful to know your mother was a satisfied customer as well. Earning the trust of multiple generations is something we truly value. We appreciate your support and look forward to continuing to provide the dependable service you and your family can count on. Thanks for choosing us, Otha! Published on August 06, 2026
Great company to have for electricity. The pay as you use feature is really neat.
Response: Hi Quoneisha, Thank you for sharing your experience! We're glad to hear you're enjoying our electricity service and that the pay-as-you-use feature has been a great fit for your needs. It's wonderful to know this option is providing the flexibility and convenience you were looking for. We appreciate your support and look forward to continuing to deliver reliable service and useful features for you. Thanks for choosing us, Quoneisha! Published on August 06, 2026
NO BUT NOW I AM A CUSTOMER
Response: Hi Maria, Thank you for the 5-star review! We're excited to hear you're now a customer and appreciate you choosing us for your lighting needs. Our team is committed to providing the quality products and service that earn your confidence, and we look forward to serving you for years to come. Welcome aboard, Maria! Published on August 06, 2026
Good lights company
Response: Hi Gina, Thank you for your review! We're glad to hear you've had a positive experience with our company. We appreciate you taking the time to share your feedback, and we're committed to continuing to provide reliable products and great service whenever you need us. Thank you for choosing us, Gina! Published on August 06, 2026
Love it here everything was amazing I will never change company’s
Response: Hi James, Thank you for your kind words! We're thrilled to hear everything was amazing and that you've found a company you can count on. Your loyalty means a lot to us, and we look forward to continuing to provide you with great service for years to come. Thank you for being a valued customer, James! Published on August 06, 2026
Best light company
Response: Hi Kiran, Thank you for taking the time to share your feedback! We're delighted to hear that you consider us the "best light company." It's great to know that our commitment to quality products and service made such a positive impression. We truly appreciate your support and recognition. Our team works hard to provide reliable lighting solutions and an excellent customer experience, and your review lets us know we're on the right track. We look forward to continuing to serve your lighting needs in the future. Thanks again for choosing us, Kiran! Best regards, The Customer Care Team Published on August 06, 2026
Muy buena y rápido
Response: Hola Vanessa, ¡Muchas gracias por tu calificación de 5 estrellas! Nos alegra saber que tu experiencia fue muy buena y rápida. Sabemos lo importante que es recibir un servicio eficiente y sin complicaciones, y es gratificante saber que pudimos cumplir con tus expectativas. Comentarios como el tuyo nos motivan a seguir brindando una atención ágil y de calidad. Gracias nuevamente por tu confianza, Vanessa. ¡Esperamos poder atenderte de nuevo pronto! Published on August 04, 2026
No goin around straight forward and pay as u go
Response: Hi Jaqwez, Thank you for the 5-star review! We're glad to hear you found the process straightforward and appreciated the pay-as-you-go approach. Providing a simple, transparent experience without unnecessary complications is important to us, and it's great to know that stood out. Your feedback lets us know we're delivering the kind of service our customers value. We appreciate you choosing us, Jaqwez. Published on August 04, 2026
The payment process is different at first, not what I’ve been accustomed to. Once I fully understood it, then I realized how efficient it is. I recommend it for sure!
Response: Hi Rodney, Thank you for taking the time to share your experience and for the 5-star review. We appreciate your honest feedback about the payment process. It's understandable that a new system can feel different at first, especially when it isn't what you're used to. We're glad to hear that once you became familiar with the process, you found it efficient and easy to use. Your recommendation means a lot to us, and we're pleased that the payment experience ultimately met your expectations. Feedback like yours helps reassure others who may be navigating the process for the first time. If you ever have questions or need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during our business hours, Monday through Friday, 9:00 AM to 5:00 PM. We're always happy to help. Thank you again for your support, Rodney! Published on August 03, 2026
I don’t understand why I’m getting charged like by day is this not a monthly plan I guess I don’t understand the process please explain Thank you in advance Juanita DeLaCruz Gonzales
Response: Hi Juanita, Thank you for your 5-star review and for sharing your question. We understand that billing charges can sometimes be confusing, especially when the timing or amount appears different from what you expected. We appreciate you bringing this to our attention. Your feedback lets us know you'd like a better understanding of how the billing process works. Because account details can vary, our Customer Care Team can review your specific account and provide a clear explanation of any charges and your payment schedule. Please reach out to our Customer Care Team at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM. We'd be happy to walk through your account details and answer any questions you may have. Thank you for being a valued customer, Juanita. We look forward to assisting you. Published on August 03, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
