Payless Power Reviews
Read reviews from Payless Power customers
Perfect and easy
Response: Hi Dameeka, Thank you for sharing your experience with us! It’s great to hear that everything felt perfect and easy—that’s exactly the kind of experience we aim to deliver. We’re always listening to feedback like yours to understand what’s working well. Knowing that the process was smooth and met your expectations helps us continue to provide the kind of service our customers deserve. Published on October 10, 2025
Good company fair all the way around, they don’t charge you extra or a fee you can put just what you want
Response: Hi Nathaniel, Thank you for sharing your thoughts! It’s great to hear that you find our company fair and appreciate the flexibility we offer when it comes to payment options. We understand how important transparency is, especially when it comes to fees. While we do apply a small payment processing fee of $4.95 for payments under $75, it’s broken down into five daily installments of $0.99 to keep things manageable. The good news is that this fee can be completely avoided by either making payments of $75 or more or by enrolling in auto-pay. We’re always looking for ways to make things clearer and more convenient, so your feedback helps us improve how we communicate these details. Published on October 10, 2025
Easy payment process
Response: Hi Francisco, Thank you for sharing your experience! We’re glad to hear the payment process was easy for you—that’s exactly the kind of convenience we aim to provide. It’s great to know that part of your journey went smoothly. Published on October 07, 2025
Convenient. A lil expensive, but convenient.
Response: Hi Cris, Thank you for sharing your thoughts! We hear you—convenience is key, and we’re glad that aspect stood out to you. We understand that pricing plays a big role in your experience, and we want you to feel confident in the value you're receiving. Our rates are competitively aligned with other providers in the area, and if you're ever curious to compare options, PowerToChoose.org is a great resource for transparency and choice. Published on October 07, 2025
Great company just use of the electricity we use no more power nor less it’s a great company thanks.
Response: Hi Cecilia, Thank you so much for sharing your experience! It’s great to hear that you’re finding consistency in your electricity usage and that our service is meeting your expectations. We understand how important it is to have reliable power without unexpected changes, and we’re glad that’s been your experience. Your feedback helps us continue to focus on what matters most to our customers—dependable service and peace of mind. Published on October 06, 2025
Really great company
Response: Hi Brenda, Thank you so much for taking the time to share your thoughts with us. We’re truly glad to hear that you’ve had a great experience with our company. It means a lot to know that our efforts are making a positive impact. Your feedback encourages our team to keep delivering the kind of service and support our customers deserve. Published on October 03, 2025
Easy, simple fast with great service and rates.
Response: Hi Richard, Thank you for sharing your experience! It’s great to hear that the process felt easy, simple, and fast for you. We understand how important it is to have reliable service and competitive rates, and we’re glad that stood out during your interaction. Your feedback reinforces what we strive for every day—making things smooth and stress-free for our customers. Published on October 02, 2025
I love that I get to see my balance every day. It gives me the opportunity to manage my acct and able to add funds when needed.
Response: Hi Perla, Thank you for sharing your experience! It’s great to hear how being able to view your balance daily helps you stay on top of your account and manage your funds with confidence. That kind of control can make a big difference, and we’re glad the tools are working well for you. Published on October 02, 2025
I love that I get to see my balance every day. It gives me the opportunity to manage my acct and able to add funds when needed.
Response: Hi Perla, Thank you for sharing your experience! It’s great to hear how being able to view your balance daily helps you stay on top of your account and manage your funds with confidence. That kind of control can make a big difference, and we’re glad the tools are working well for you. Published on October 02, 2025
At lowest Payless was there for me. I’m 69 yrs cancer patient & I was struggling on a fixed income not being able to pay a high light bill of 300$ or 400$ + tax a mth. Then I saw the add on TV & Facebook & decided to call & the rate they offered was excellent. I live alone & on the average my daily rate is $6.57 a day. God I’m so grateful for Payless power company. The service with compassion & understanding like family sticking together when in need. Thank you Payless power for making my life less stressful not having to worry bout being in the dark. Awesome company yes you are. 🙏🙏
Response: Hi Edwina, Thank you so much for sharing your story. We hear how important it was for you to find a reliable and affordable energy solution during a challenging time, and we're truly honored that Payless Power could be part of that support system. Your strength and resilience are inspiring, and knowing that our service helped ease some of your stress means a great deal to us. We’re committed to keeping things simple, compassionate, and accessible—especially for customers like you who deserve peace of mind and dependable service. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re here for you, just like family. Published on September 29, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
