Payless Power Reviews
Read reviews from Payless Power customers
Works great for me
Response: Hi Carla, Thank you for sharing your experience! It’s great to hear that the product works well for you. Your feedback helps us understand what’s making a positive impact, and we truly appreciate you taking the time to let us know. Published on January 08, 2026
Good light, I have never had trouble with Payless very fast and good pice.
Response: Hi Carlos, thank you for sharing your experience! It’s great to hear that the lighting met your expectations and that you’ve consistently had smooth interactions with Payless. Your feedback about the speed and pricing is valuable because it reinforces what matters most to our customers. Published on January 06, 2026
Everything it’s depends how much you use but it’s not bad
Response: Hi Bessy, Thank you for sharing your thoughts with us. It sounds like you’ve noticed that the experience really depends on how much you use it, and that overall it’s working well for you. We appreciate you pointing that out because usage can definitely influence results. Published on January 06, 2026
Cheapest rates I have had living in this house , very easy to keep track of . I would highly recommend !
Response: Hi Lupe, Thank you for sharing your experience! It’s great to hear that you’ve found our rates to be the most affordable since moving into your home and that tracking everything has been simple for you. Knowing that our service makes things easy and cost-effective is exactly what we aim for. Your recommendation means a lot, and we’re thrilled to have earned your trust. Published on January 05, 2026
It’s been giving my trouble All day but I’m thankful for the extension!!!
Response: Hi LJ, Thank you for sharing your experience with us. I understand how frustrating it can be when things aren’t working as expected, and I appreciate you letting us know what happened. It’s great to hear the extension helped you out—that’s exactly what it’s designed for! If you run into any more issues or have questions, our Customer Care Team is ready to assist at 1-888-963-9363, Monday through Friday, 9:00 AM to 5:00 PM. We’re here to make sure everything works smoothly for you. Published on January 05, 2026
Thank u for taking the time to help me find a good electric company. Very very helpful
Response: HERCULES, thank you for sharing your experience! It’s great to hear that the guidance you received made finding a good electric company easier for you. Your feedback shows how important clear and helpful support can be, and we’re glad it made a difference. Published on January 05, 2026
Find the app very information going both ways
Response: Hi Jennifer, Thank you for sharing your thoughts! It’s great to hear that you find the website informative and that it provides value in both directions. We designed it to make communication seamless and helpful, so knowing it’s working well for you means a lot. Published on January 05, 2026
Rates are decent
Response: Hi Tashiauna, Thank you for sharing your thoughts with us! It’s great to hear that you find our rates decent—that’s something we work hard to maintain. We understand that pricing is an important factor, and we’re always looking for ways to provide even more value. Published on January 02, 2026
Thank you for everything
Response: Hi Insa, Thank you so much for sharing your feedback! It means a lot to know that your experience was positive and that we were able to meet your expectations. We truly value your trust and are committed to continuing to provide the same level of care and support whenever you need us. Published on December 30, 2025
Great service Was excellent The website was easy to navigate. Staff was very friendly.
Response: Hi Zubaid, Thank you for sharing your experience with us! It’s great to hear that you found the website easy to navigate and that our team made a positive impression. Your feedback reinforces the importance of keeping things simple and friendly for our customers. We’ll continue focusing on these areas so every interaction feels just as smooth and welcoming. Published on December 30, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
