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Payless Power Reviews

Read reviews from Payless Power customers

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A feel as if an app would be so much more optimal for customers

Response: Thank you, Erik, for your 5-star review! We're glad to hear you're enjoying your experience with Payless Power. We also appreciate your suggestion about having an app. We understand how a dedicated app could make it even more convenient for customers to manage their accounts, view usage, and make payments on the go. Feedback like yours helps us understand what features are most important to our customers, and we'll be sure to share your suggestion with the appropriate team. Thank you for taking the time to share your thoughts and for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026

Yes I am very happy to this service

Response: Thank you, Sajid, for your 5-star review! We're delighted to hear that you are very happy with our service. Providing reliable electricity service, clear communication, and a convenient experience for our customers is what we strive for every day. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026

Any time I need help, i get answers! My electricity is never interrupted. I have been with payless power for around 8 years! Never been happier!

Response: Hi Kelli, Thank you for the 5-star review! We're thrilled to hear that whenever you need help, you're able to get the answers you need and that your electricity service has remained uninterrupted. Having you as a customer for around 8 years means a lot to us, and we're grateful for the trust you've placed in Payless Power over the years. It's especially rewarding to hear that you've never been happier with your service, as providing reliable power and responsive support is exactly what we strive for every day. We'll continue working hard to deliver the dependable service and customer care you've come to expect. Thank you again, Kelli, for your loyalty, your kind words, and for being a valued part of the Payless Power family! Published on September 24, 2026

Pretty easy n manageable

Response: Hi Tyler, Thank you for the 5-star review! We're happy to hear that you find our service pretty easy and manageable. We understand how important it is to have a straightforward experience, and it's great to know that we've made things simple for you. Your feedback confirms that we're providing the convenience and ease of use that our customers value most. We'll continue working hard to keep our service accessible, reliable, and easy to manage every step of the way. Thank you again, Tyler, for taking the time to share your experience and for choosing us. We appreciate your support and look forward to continuing to serve you! Published on September 24, 2026

The only thing I did not like was when u get a text telling u pay a certain amount and you go pay it it tell u the minimum

Response: Hi Juan, Thank you for the 5-star review and for taking the time to share your feedback. We're glad to hear that your overall experience has been a positive one, and we appreciate you pointing out the confusion you experienced with the payment notifications. Clear and consistent account information is important, and feedback like yours helps highlight where communication can be improved. Your comments are valuable to us, and we'll continue looking for ways to make payment details and notifications easier to understand. In the meantime, reviewing the full account details when making a payment can help ensure you see all available payment options and requirements. Thank you again, Juan, for your review, your feedback, and your 5-star rating. We appreciate your support and look forward to continuing to serve you! Published on September 24, 2026

es una luz rápida y segura la recomiendo

Response: Hola Julia, ¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que consideras que nuestro servicio es rápido y seguro, y que además lo recomiendas a otras personas. Es muy gratificante recibir comentarios como el tuyo, ya que reflejan la confianza que nuestros clientes depositan en nosotros. Trabajamos todos los días para brindar un servicio confiable, conveniente y que responda a las necesidades de nuestros clientes. Agradecemos mucho que te hayas tomado el tiempo de compartir tu experiencia, Julia. Seguiremos esforzándonos para mantener el nivel de servicio que te ha llevado a recomendarnos. ¡Gracias por elegirnos y por tu apoyo! Published on September 24, 2026

Awesome company! I have been with them about 10 yrs. Highly recommend!

Response: Hi Lesha, Thank you for the 5-star review! We're thrilled to hear that you think we're an awesome company and that you've been with us for about 10 years. Loyal customers like you are the foundation of our success, and we truly appreciate the trust you've placed in us over the years. It's especially rewarding to hear that you would highly recommend our service. Your long-term experience and recommendation tell us that we're providing the value, reliability, and support that matter most to our customers. We'll continue working hard to deliver the quality service you've come to expect and deserve. Thank you again, Lesha, for your loyalty, your recommendation, and for being a valued member of our community for the past decade. We look forward to serving you for many more years to come! Published on September 24, 2026

The service is great and I’m very satisfied with the service I have received so far

Response: Hi Nelda, Thank you for the 5-star review! We're delighted to hear that you think the service is great and that you're very satisfied with the service you've received so far. It's wonderful to know that your experience has been meeting your expectations. Feedback like yours lets us know that our commitment to providing reliable service and a positive customer experience is making a difference. We'll continue working hard to deliver the quality service you've come to expect and deserve. Thank you again, Nelda, for taking the time to share your thoughts and for choosing us. We look forward to serving you for many years to come! Published on September 24, 2026

I am very pleased with the service, it is saving me a lot for electricity.

Response: Hi Dyeshae, Thank you for the 5-star review! We're delighted to hear that you're very pleased with the service and that it is helping you save a lot on your electricity costs. We understand how important it is to find a service that provides both reliability and value, and it's wonderful to know that you're experiencing those benefits firsthand. Your feedback confirms that we're helping customers manage their energy expenses while enjoying dependable service. We'll continue working hard to deliver the savings and quality experience you've come to expect. Thank you again, Dyeshae, for sharing your experience and for choosing us. We appreciate your support and look forward to serving you for years to come! Published on September 24, 2026

I’m switching back to Payless power because you actually pay less for power lol .

Response: Hi Antenette, Thank you for the 5-star review! We're excited to hear that you're switching back to Payless Power because you've found that you actually pay less for power. It’s great to know that the value and affordability of our service made such a strong impression. We appreciate you sharing your experience and recognizing the savings you've seen. Providing straightforward, dependable service at competitive rates is what we strive for, and feedback like yours lets us know we're delivering on that commitment. We're thrilled to welcome you back, Antenette, and we look forward to continuing to provide the service, convenience, and value that earned your trust. Thank you for choosing Payless Power! Published on September 24, 2026

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.