You make it very convenient to have service for customers with rental homes until tenant moves in
Response: Happy we can help Diana. Thank you for the 5 star review(: Published on February 13, 2019
Good Afternoon I am a Payless Power customer. I am going to pay my bill but I want to pay my daughters bill as well. I only have her address which is 401 Tulip Apt 5 McAllen,Texas 78574. How can I pay her bill as well. Thank You Margaret Gonzalez
Response: Thank you Margret for the review. Please contact us at 888-963-9363 so we can further assist you(: Published on February 13, 2019
Love it. Good service
Response: Thank you Brenda for the feedback it's greatly appreciated(: Published on February 13, 2019
Very convenient
Response: Thank you Jameel for the 5 star review(: Published on February 13, 2019
Very convenient
Response: Thank you so much for rating Payless Power 5 stars! Published on February 13, 2019
Good, affordable service.
Response: Thank you Tara for the 5 star review(: Published on February 13, 2019
THIS ELECTRICITY COMPANY IS GOOD STRICTLY FOR CONVENIENCE. IT IS EXPENSIVE. I PUT $75.00 ON MY ACCOUNT ON FRIDAY MORNING. MY FAMILY AND I WENT OUT OF TOWN FOR THE WEEKEND AND BY WEDNESDAY, I RECEIVED A TEXT INFORMING ME THAT MY BALANCE WAS LOW AND NEEDED TO BE PAID BEFORE SERVICE GOT INTERRUPTED. NEEDLESS TO SAY, I AM CURRENTLY LOOKING FOR A NEW ELECTRICITY COMPANY.
Response: Brian, Thank you for commenting. We do apologize for your experience we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. You can also audit these reading daily by viewing your usage on http://www.smartmetertexas.com. This a free site operated by the State that shows you how much energy you home uses in increments from 15 minutes to a month. You can use this information to validate what your electric company bills you for and also determine what is consuming the power at your home. Published on February 13, 2019
5 Stars with reservations since I’ve never used this service before and the need of no contract is a plus for me because it will only be used to show an apartment and nothing else.
Response: Thank you Victor for rating Payless Power 5 stars! Published on February 13, 2019
I would like for this company to offer monthly light services. And also try to incorporate the deferment plan into the monthly light plan for us valued customers. Really try to consider the thought. Thanks
Response: Tashiana, Thank you so much for your feedback it's greatly appreciated. We are working on getting Post-Paid service started once we do have an exact launch date we will of course let our customers know! (: Published on February 13, 2019
Great customer service!
Response: Thank you for being a great customer! Published on February 11, 2019