Rates increased over summer in the past couple years
Response: Thank you Shawn for commenting. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Also Payless Power now offers locked in rates for 1 year! Please contact us if interested in changing plans at 888-963-9363. Published on January 14, 2019
Love the service, very convenient payment system, while making payments in bits, not stressfull, feels like a savings account,also no BILL in the mail,i think pay as you go is the best way to go,but wud like the 20% off without the auto pay option
Response: Happy we could provide you the tools needed to make your experience using our service easy as possible. Thank you for the great review! Published on January 10, 2019
I really like the convenience of paying what I want
Response: Happy we can provide you the tools needed to make your experience easy & convenient. Thank you for the great review! Published on January 10, 2019
Great service glad I switched
Response: Thank you for the great 5 star review! Published on January 10, 2019
Excellent company
Response: Thank you for being an excellent customer! Published on January 10, 2019
easy to register
Response: Thank you so much for the feedback it's greatly appreciated. Published on January 10, 2019
System works great & it’s nice constantly getting updates. However, customers paying AHEAD of schedule in advance should get same or cheap rate as contract.
Response: Joshua, thank you so much for commenting. Glad we can make your experience here at Payless Power easy & convenient to manage. By signing up with Autopay you can save 20% off our standard rate. Please contact us at 888-963-9363 for tips on saving!(: Published on January 10, 2019
A little pricey but convenient.
Response: Thank you for your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Please contact us at 888-963-9363 for more tips on saving! Published on January 10, 2019
Your service is quick and easy.
Response: Thank you Frank for the great review! Published on January 09, 2019
It just seems a bit expensive because every 2 weeks I’m having to add more money um and I’m never there I literally do not live in the house there’s nothing at all running and I’m having to add $20 every 2 weeks for a house that there’s literally nothing running in I am not there I have any removed in yet so where is the money going?
Response: Thank you for commenting.Please note that Payless Power only bills based off your daily meter reads as provided by AEP. There is a small daily customer charge added + taxes. Your charges are determined by your usage and we do not determine this. AEP owns the meter and records and reports the usage to us for your billing. You can always double check your meter at www.smartmetertexas.com to ensure that we have billed your usage correctly. Call us at 888-963-9363 and we can provide the meter information you will need to register free of charge. Published on January 08, 2019