Payless Power Reviews
Read reviews from Payless Power customers
Awesome great easy to work with I have zero problems. I love the fact that I get a txt message when payment is due.
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 22, 2021
Response: Thank you for the 5 star review! Published on July 22, 2021
Great job great value
Response: Thank you for being a great customer! Published on July 22, 2021
Easy enrollment process
Response: Glad we can make your enrollment process easy and convenient as possible! Published on July 22, 2021
Easy and quick!
Response: Glad we can make your service experience easy as possible! Published on July 22, 2021
i love this only one thing i would change is the minimum balance before automatic payment changed from $10 to $25 i would have preferred it to stay at $10
Response: Thank you so much for your feedback it's greatly appreciated! Published on July 22, 2021
Legit, people need to have.
Response: Thank you Jorge for the 5 star review! Published on July 22, 2021
Easy payments, informative emails! Would recommend, no suprises!
Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on July 22, 2021
It’s very easy and very convenient. They help you when you need help.
Response: Thank you Brandi for sharing your service experience! Published on July 22, 2021
The only reason I’m giving one star is that you have to give something to be able to leave a review, this is the most incompetent company that I’ve ever dealt with, I’m on auto pay and I still receive disconnect notices and have had my power shut off and have to deal with calling to get it back on, this company is not a good provider what so ever.
Response: Thank you for your feedback. Your review comments state that your account was disconnected even though autopay was already in place. We can definitely see why you are not satisfied with the service due to being disconnected even after attempting to activate autopay on the account. This is not a good thing as the autopay is to always keep the balance positive to prevent disconnections from occurring and having one less thing to worry about. We have reviewed you account and determined the cause of the issue. A disconnection went out on 7/15/21 and autopay was added that day as well, but a payment had to made in order to generate the autopay. A payment was attempted several times but was declined all times till payment was finally processed at 1:04. At that time once payment processed the account was then enrolled in autopay. Upon reviewing the account, the autopay went active on 7/15/21 & should now be receiving daily notification of your autopay reminders letting you know when it reaches a certain balance & will confirm once processed. Because the autopay was not added at the time your disconnections occurred and you had to manually make a payment before noon to avoid disconnections, unfortunately this is what caused the issue. The good news is now that autopay is now active and going forward, you should not have to worry about a negative balance as long funds are available. An autopayment will generate anytime it reaches it threshold avoiding disconnections. Please call us at 888 963 9363 if you have any other questions. Published on July 21, 2021
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
