Payless Power Reviews

Read reviews from Payless Power customers

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Very helpful and understanding cheap and reasonable price and love how much I am able to feel and shown that I am important as a human and customer and the care of customer service that they give to customers is overall great

Maria L. in Del Rio
Published on February 18, 2022

Response: Thank you for rating us! We are proud to meet your expectations. Thank you for allowing us to improve and innovate our services. Published on February 18, 2022

Satisfied with payment process, it was easy to sign up

Jim T. in Missouri City
Published on February 18, 2022

Response: Thank you so much for the 5 star review! Published on February 18, 2022

Very easy n simple

Timothy K. in Fort Worth
Published on February 18, 2022

Response: Thank you for sharing your service experience! Published on February 18, 2022

Easy to use and great service. Would highly recommend..

JAMES R. in Arlington
Published on February 17, 2022

Response: Thank you for being a great customer! Published on February 17, 2022

Easy access would definitely recommend

Omesha L. in Gatesville
Published on February 17, 2022

Response: Thank you for the 5 star review! Published on February 17, 2022

Payment was quick and easy.

Sekhem P. in Arlington
Published on February 17, 2022

Response: Glad we can make your payment process easy as possible! Published on February 17, 2022

I would prefer a monthly bill however it is an easy process

Kimi A. in Dallas
Published on February 17, 2022

Response: Thank you for the feedback it's greatly appreciated! Published on February 17, 2022

Great savings thank you

Erica S. in Dallas
Published on February 17, 2022

Response: Thank you for being a great customer! Published on February 17, 2022

I’m so glad & grateful to have Payless power as my electricity provider. As a prepaid provider it’s not as costly as everyone thinks…atleast no for me. They have been so understanding & helpful during the entire covid chaos. The staff I’ve had the pleasure of talking to are so polite and willing to help find solution or answers to my questions. Thank you!

Maria Teresa C. in Channelview
Published on February 17, 2022

Response: Thank you for your 5 star review! We are proud to know that Payless Power meets your expectations and that you are satisfied with our service. Published on February 17, 2022

The worst company they charge me 30 dollars a day if there were negative stars to show how bad they are I would definitely choose negative stars

Christian M. in Coolidge
Published on February 15, 2022

Response: Mr Martinez- Your comments state that you are very upset because on some days your charges are up to $30 per day. This is a huge problem and a review of your usage clearly shows why you are upset. Your home is consuming a lot of power and . This is presumably because the low temperatures in your area have ranged between the teens and 30s almost every night this month. Someone will be reaching out to you to discuss your situation. You can also call us for more information at 888 963 9363. Published on February 15, 2022

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023